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housekeeping supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Talented Housekeeping Supervisor adept at managing services of [Size] hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments.

High-energy [Job Title] successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach.

Skilled operations manager with solid experience managing all levels of multiple projects including budgeting, inventory control, and administration to drive profitability and growth.

Proficient housekeeping management professional trained in hotel operations, cleaning procedures, and health and safety regulations.

Results-focused Housekeeping Supervisor driven to turn over rooms in an efficient, cost-effective manner. [Number] years in the field.

Resourceful [Job Title] offering broad knowledge base and diverse skill set illustrated through [Number] years of experience in maintenance roles. Known for leadership skills and management prowess.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Book
  • Client's
  • Customer service
  • English
  • Mathematics
  • Office
  • Tables
  • Vista
  • Guest relations
  • Cleaning practices
  • Ironing clothing
  • Team building
  • Customer service-focused
  • Washing windows
  • Stocking bathrooms
  • Quality assurance and control
  • Quality improvements
  • Mopping and buffing floors
Experience
Housekeeping Supervisor, 09/2000 to 12/2020
Boyne ResortsGatlinburg, TN,
  • Waitress tables and salad bar keeping restaurant clean.
  • Waitress server Golden corral.
  • Oversaw controls over expenses and inventory for optimal budget tracking.
  • Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Removed trash and dirty linens from room attendant carts.
  • Improved service delivery, successfully exceeding targeted sales goal by [Number]%.
  • Scheduled team of [Number] housekeepers to maintain efficient staff levels during peak periods, including holidays.
  • Ordered housekeeping supplies and guest toiletries.
Night Custodian, 01/1999 to 10/2000
Able ServicesDallas, TX,
  • Working waiting tables and salad bar duties.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Swept and mopped floors with proper signage to prevent customer injury.
  • Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
House keeping, Room service attendant, 06/1990 to 01/1997
Ocean PlaceLong Branch, NJ,
  • Jessica's cleaning service, House cleaning , Office cleaning keeping clients happy.
  • Holiday inn lake Buena Vista.
  • Followed up with guests regarding order quality to satisfaction.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Ordered housekeeping supplies and guest toiletries.
  • Maintained clean, neat and professional uniform to promote positive corporate image.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Resolved guest concerns and issues quickly and effectively.
  • Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Stocked room attendant carts with supplies.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Performed cleaning duties to maintain hotel rooms in a clean and orderly fashion, including performing [Duty] and [Duty].
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
Server, 04/1988 to 10/1990
Golden CorralCity, STATE,
  • Cleaning rooms and having a good clean station for 7 years.loved having a customer service with many people wanting to book a room with my station.
  • Customer would recommend to want to have a room in my station offen.
  • Naples pizza.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Promoted desserts, appetizers and specialty drinks.
  • Partnered with team members to efficiently serve food and beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
High School Diploma: , Expected in 05/1980 to Southern Regional High School - Manahawkin, N J
GPA:
study regular mathematics social studies English. This resume is made with Resume Builder App Free
Activities and Honors

Maintaining customer satisfaction residential office cleaning known for being reliable on time honest dependable. I get along with people with a smile people like me.

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Resume Overview

School Attended

  • Southern Regional High School

Job Titles Held:

  • Housekeeping Supervisor
  • Night Custodian
  • House keeping, Room service attendant
  • Server

Degrees

  • High School Diploma

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