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Housekeeping Supervisor Resume Example

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HOUSEKEEPING SUPERVISOR
Summary

911 Commerical And Residential Cleaning Services LLC is a fully insured and bonded company. We carry substantial amounts of general liability and workers compensation on all of our associates. We supply our associates with environmentally safe OSHA approved chemicals.

All 911 CRCS associates join highly recommended with verifiable years of commercial and residential experience. Associates are trained to bring high levels of professionalism and above standard performance to each and every client. Every home, condo or office space is cleaned to a company's specific and very extensive check-list and then inspected to ensure a premium level of satisfaction to our clients.

Our interest area is in servicing clients from North Carolina to South Carolina in providing all specific needs of our clients, whether it is a single unit or over 100 units. All of our services are tailored to fit the needs of YOU the client.

We believe in building lasting relationships with each and every client as part of the family for not just a one time service, but for years to come.

We are more than just a cleaning service. We are part of a routine that makes your life better, at its healthiest and cleaner.

Thank you for your interest in 911 Commercial and Residential Cleaning Services LLC we look forward to the opportunity of meeting with you.

Skills
  • Staff evaluations
  • Cleaning practices
  • Guest relations
  • Stocking bathrooms
  • Employee training
  • Quality assurance controls
  • Data archiving
  • Mopping and buffing floors
  • Polishing surfaces
  • Chandelier cleaning
  • Caring for fine china
  • Invoice processing
  • Customer service-focused
Experience
Housekeeping Supervisor
City, StateCompany Name/Dec 2020 to Current
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Iped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Responded to emergency cleaning requests to meet client expectations.
Laboratory Sanitation Technician
City, StateCompany Name/Sep 2015 to Oct 2020
  • Utilized Personal Protective Equipment (PPE) correctly.
  • Updated production logs by entering gauge readings and calibrations information.
  • Informed lab management immediately about machine malfunctions to resolve quickly.
  • Removed build-up of impurities from surfaces by using OSHA approved chemicals.
  • Monitored inventory of cleaning products and re-ordered as needed.
  • Maintained machines, gauges, controls and components by monitoring and adjusting to meet specific production conditions.
  • Mixed chemical solutions using proper ppe for cleaning production equipment.
  • Followed sanitation schedule and documented cleaning activities.
  • Applied industrial chemicals safely to clean surfaces in maintain temperture environment.
  • Stocked supplies in restroom and other stations throughout office building.
  • Took out garbage and recycling daily.
  • Complied with company policies regarding safe storage of chemicals.
  • Eliminated dirt, grease and scale from metal components with alkaline bath or acid pickling chemical cleaning processes.
  • Sanitized floors and walls to protect workers.
  • Cleaned micro/chem areas effectively and efficiently.
  • Used brooms, mops and to remove dirt and debris from floors.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Reduced cleaning time by 20% while maintaining company quality standards.
General House Cleaning
City, StateCompany Name/Mar 2009 to Oct 2013
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
  • Checked and changed linens and washed and dried dishes to maintain orderly homes.
  • Laundered bedding and made beds to minimize wrinkles in sheets and keep pillows fluffed.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Education and Training
Associate of ScienceFayetteville Technical Community CollegeJan 2003City, State
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Resume Overview

School Attended

  • Fayetteville Technical Community College

Job Titles Held:

  • Housekeeping Supervisor
  • Laboratory Sanitation Technician
  • General House Cleaning

Degrees

  • Associate of Science

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