Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Enthusiastic Cosmetology Student with strong clinical and practical background in service industry. Knowledgeable in professional imaging, hair design, skincare and nail care products. Detail-oriented and punctual with strong desire to learn and improve skills. Efficient Waitress offering less than a year of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to residents satisfaction.

Skills
  • Relationship management
  • Price memorization
  • Service prioritization
  • Manicures and pedicures
  • Product knowledge
  • Makeup and skincare
  • Beauty tool sanitization
  • Body hair removal
  • Psychology
  • Contouring understanding
  • Social skills
  • Reflective listening
  • Sales and marketing
  • Natural nail-care knowledge
  • Hair style recommendations
  • Client consultations
  • Payment processing expertise
  • Cleanliness
  • Cuticle care
  • Infection controls
  • Stock maintenance
  • First Aid/CPR
  • Supervision
  • Organization
  • Make-up application
  • Sanitization
  • Reading skills
  • Early childhood knowledge
  • Food safety understanding
  • Special dietary requirements
  • Braid trained
  • Chemical cleaning
  • Polishing surfaces
  • Mopping and buffing floors
  • Washing windows
  • Exceptional time management
  • Bloodborne pathogen training
  • Ergonomics and safety training
  • Dusting
  • Restroom detailing
  • Supply inventory management
  • Customer service-focused
  • Customer-oriented
  • Hardworking
  • Decision making skills
  • Recordkeeping
  • Human anatomy understanding
  • Exercise equipment operation
  • Team building
  • Project planning
  • Early education
  • Social development
  • Sanitation understanding
  • Housekeeping abilities
  • Chemicals handling
  • Interior and exterior cleaning
  • Stocking bathrooms
  • Cleaning methods
  • Focused and detail-oriented
  • Dish preparation
Experience
03/2021 to Current Housekeeping Assistant Evangelical Lutheran Good Samaritan Society | Simla, CO,
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Swept and damp-mopped private stairways and hallways.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Informed supervisor when supplies were low.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Replenished guest supplies and amenities.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
02/2021 to Current Cosmetologist Boyne Resorts | Snoqualmie Pass, WA,
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Beautified customers by performing facials and waxing.
  • Applied artificial nails or gel-based color to finger- and toenails.
  • Assisted with basic bookkeeping needs such as filing and maintaining clients' records.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Delivered various hair services, including roots and gloss treatment, balayage highlights and toning glaze treatment.
  • Performed skin consultations, facials, microdermabrasion and acne treatments.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Double-checked inventories and staff stocking of treatment and sale areas.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Examined hair texture and condition to determine appropriate treatment.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Responded to customer inquiries by phone, email and in person.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
  • Cut and styled natural, artificial, colored or textured hair.
07/2020 to 05/2021 Bar Waitress Staci O'Hearn Burmeister | City, STATE,
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Greeted newly seated guests quickly and efficiently.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Provided items requested by customers, including sauces and drink refills.
  • Processed customers' payments and provided receipts.
  • Entered customer food orders into computer system.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Education and Training
Expected in 05/2019 High School Diploma | Pipestone Senior High School, Pipestone, MN GPA:
  • Choir Award Recipient of 6 years
  • Year Book Editor
Expected in 02/2021 Certificate | Cosmetology Minnesota West Community And Technical College, Pipestone, MN, GPA:
  • 3.0 GPA
  • Minnesota West Cosmetology Scholarship Award Recipient
  • Dean's List Honoree 3rd semester 2020

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Resume Overview

School Attended

  • Pipestone Senior High School
  • Minnesota West Community And Technical College

Job Titles Held:

  • Housekeeping Assistant
  • Cosmetologist
  • Bar Waitress

Degrees

  • High School Diploma
  • Certificate

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