Housekeeping Assistant Resume Example
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HOUSEKEEPING ASSISTANT
Professional Summary
Exceptionally organized Housekeeper bringing 2 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Seasoned employee open to new challenges and opportunities. Able to learn quickly and enthusiastic about contributing to dynamic teams. Hardworking and able to work long hours while lifting up to 50 pounds. Exceptionally organized Housekeeper bringing 2 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction.
Skills
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Work History
Housekeeping Assistant, 01/2016 to 12/2017
North Shore Healthcare Support Center – Menomonee Falls , WI
North Shore Healthcare Support Center – Menomonee Falls , WI
Cleaned all areas of summer homes for customers in gated communities, including indoor and outdoor areas. Also hosted Wild Game Cook-off parties on occasion.
Painter's Helper, 06/2014 to 01/2017
Marriott International – Pompano Beach , FL
Marriott International – Pompano Beach , FL
- Painted surfaces using brushes, spray guns and paint rollers
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
- Safely operated power sprayers and hand tools to prepare and paint large areas
- Mixed and matched paints according to customer specifications
- Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project
- Selected proper amount and type of thinners and accelerant to be used for each specific job
- Cleaned and properly stored all [Type] equipment and supplies at end of each workday and removed trash and debris from work areas
- Minimized disruption of client space and thoroughly cleaned up after completion of each job
- Obtained correct dimensions and specifications by properly measuring areas
- Moved painted items to drying racks and finished coated surfaces by baking painted items in oven
- Protected all surfaces from damage and spills by using drop cloths prior to and during painting
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods
- Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes
- Worked with [Type] customers to understand requirements and provide exceptional [Type] service
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
- Equipped and organized facility to comply with company strategy for online and offline quality controls
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
- Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
Waitress, 04/2001 to 10/2001
Country Cafe – City , STATE
Country Cafe – City , STATE
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
- Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service
- Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event
- Prepared beverages and filled food orders for customers
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
- Stored food in designated containers and storage areas to increase shelf life and prevent spoilage
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Loaded trays with accessories, including eating utensils, napkins and condiments
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
- Restocked salad bar and buffet for lunch and dinner service
- Folded napkins and prepared silverware sets to provide adequate supply for host station
Education
GEDThompson High School - City, State
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Resume Overview
School Attended
- Thompson High School
Job Titles Held:
- Housekeeping Assistant
- Painter's Helper
- Waitress
Degrees
- GED
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