housekeeping assistant resume example with 4 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Exceptionally organized Housekeeper bringing 2 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Seasoned employee open to new challenges and opportunities. Able to learn quickly and enthusiastic about contributing to dynamic teams. Hardworking and able to work long hours while lifting up to 50 pounds. Exceptionally organized Housekeeper bringing 2 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction.
Skills
Mopping and sweeping
Conscientious
Confidentiality
Detail-oriented
Cleaning techniques
Sorting and washing laundry
Dusting furniture
Ceiling fans
Window cleaning
Cleaning bathrooms
Care of fine art
Vacuuming
Food running
Organization and cleaning
Beverage assembly
Order fulfillment
Self-motivated
Work History
01/2016 to 12/2017Housekeeping AssistantNorth Shore Healthcare Support Center | Menomonee Falls, WI,
Cleaned all areas of summer homes for customers in gated communities, including indoor and outdoor areas. Also hosted Wild Game Cook-off parties on occasion.
06/2014 to 01/2017Painter's HelperMarriott International | Pompano Beach, FL,
Painted surfaces using brushes, spray guns and paint rollers
Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials
Safely operated power sprayers and hand tools to prepare and paint large areas
Mixed and matched paints according to customer specifications
Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project
Selected proper amount and type of thinners and accelerant to be used for each specific job
Cleaned and properly stored all [Type] equipment and supplies at end of each workday and removed trash and debris from work areas
Minimized disruption of client space and thoroughly cleaned up after completion of each job
Obtained correct dimensions and specifications by properly measuring areas
Moved painted items to drying racks and finished coated surfaces by baking painted items in oven
Protected all surfaces from damage and spills by using drop cloths prior to and during painting
Maintained material and stock levels consistent with business requirements while meeting target capital objectives
Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods
Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags
Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes
Worked with [Type] customers to understand requirements and provide exceptional [Type] service
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base
Equipped and organized facility to comply with company strategy for online and offline quality controls
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
04/2001 to 10/2001WaitressCountry Cafe | City, STATE,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Kept server areas clean and stocked during service hours to increase efficiency while serving tables
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service
Used cash registers and credit card machines to cash out customers, handling up to $[Amount] in cash per event
Prepared beverages and filled food orders for customers
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage
Maintained customer satisfaction by clarifying questions about orders and specialty items
Loaded trays with accessories, including eating utensils, napkins and condiments
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
Restocked salad bar and buffet for lunch and dinner service
Folded napkins and prepared silverware sets to provide adequate supply for host station
Education
Expected in to to GED | Thompson High School, Alabaster, ALGPA:
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