Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking, ambitious and career-focused jobseeker, with strong organizational skills eager to obtain an entry-level position to help launch a forensic career. Ready to achieve any company and personal goals.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Have a steady 4.0 GPA.
  • Stayed on the Dean's List.
  • Taught myself billing and coding.
  • Detail-Oriented
  • Microsoft Office
  • Verbal and Written Communication
  • Professional and Courteous
  • Multitasking and Prioritizing
  • Work Planning and Organization
  • Relationship Building
  • Time Management
  • Team Support and Collaboration
  • Data Entry
  • Electronic Communication
  • Critical Thinking
  • Decision Making
  • Dictation and Transcription
  • Problem Anticipation and Resolution
  • Clear Communication
  • Multi-line Telephone System Operation
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Patient Relations
  • Completing Insurance Forms
  • Updating Medical Records
  • Payment Processing
  • Patient Chart Tracking
  • Electronic Charting
  • Willingness to Learn
  • Medical Coding
  • Flexibility and Adaptability
  • Data Analysis
  • Medical History Recording
  • Insurance Billing
  • Attention to Detail
  • Patient Data Coding
  • ICD-10 Coding
  • ICD-9 Coding
  • Computerized Indexing Systems
  • Medical Histories and Vital Statistics
  • Charting and Clinical Documentation
  • EMR Systems
  • Medical Terminology
  • Patient Information Verification
  • Coding Error Resolution
  • Doctor Communication
Work History
House Cleaner, 06/2021 - Current
Reata Glen San Juan Capistrano, CA,
  • Mopped hardwood, laminate, ceramic, vinyl, glass, and wood surfaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Worked on cleaning team to service homes, offices, and other commercial buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Created spotless surfaces by dusting, sweeping, vacuuming, and mopping.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Waxed and polished wood floors and other woodwork.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with a cloth.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Trained new employees on all departmental procedures and provide assistance in finding cleaning supplies.
  • Adhered to professional house cleaning checklist.
  • Manage 25-30 houses a week.
Personal Shopper, 12/2020 - 06/2021
Shipt South Freeport, ME,
  • Worked productively with customers to meet order requirements and service expectations.
  • Picked quality and accurate items for 40 plus daily customer orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consulted with customers on food selections and custom order requests.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Medical Biller and Coder, 10/2017 - 06/2018
Dimitri Dermatology City, STATE,
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Reviewed, analyzed, and managed to code diagnostic and treatment procedures contained in outpatient medical records.
  • Used Microsoft to input information into a computerized patient record system.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Resourcefully used various coding books, procedure manuals, and online encoders.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Scanned and filed medical records in alphabetical order to maintain an organized and up-to-date filing system.
  • Reviewed patient records and interpreted documentation to identify all diagnoses and procedures.
  • Sent out reconsiderations to insurance companies that are denying procedures.
  • Verified medical insurance for patient's chart.
Certification: Emergency Medical Technology, Expected in
Delgado Community College - New Orleans, LA

Did not graduate. Family obligations.


Certification: Phlebotomy, Expected in
Nunez Community College - Chalmette, LA

Still attending, waiting on my clinical dates. Covid-19 stopped the clinical dates late 2020 early 2021.

Certification: Medical Office Assistant, Expected in 11/2017
Delta College - Slidell, LA,
  • Dean's List the whole seven months.
GED: , Expected in 10/2015
Northshore Technical Community College - Slidell - Slidell, LA,
  • CCMA - Certified Clinical Medical Assistant
  • Certified Basic Life Support

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Resume Overview

School Attended

  • Delgado Community College
  • Nunez Community College
  • Delta College
  • Northshore Technical Community College - Slidell

Job Titles Held:

  • House Cleaner
  • Personal Shopper
  • Medical Biller and Coder


  • Certification
  • Certification
  • Certification
  • GED

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