house cleaner resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Window Cleaning
Cleaning
Housekeeping
Floor Sweeping
Floor Cleaning
Safe chemical handling
Cleaning techniques
Mopping and sweeping
Cleaning bathrooms
Vacuuming
Hazardous chemical training
Money handling
Opening and closing procedures
POS systems
Cashier training
Product restocking
Safety rules
Store opening/closing procedures
Cash Handling
Multi-tasking skill
Friendly and professional communications
Outgoing and friendly
Positive and friendly
First Aid/CPR
Customer service
Cleaning Skills
Food Safety
Cash Register Operation
Food preparation and safety
Conflict resolution
Work History
House Cleaner, 05/2019 - 03/2020 2 Moms & A Mop – Springfld Township, MI,
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Delivered quality customer service to address urgent needs and cleaning requests.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Emptied trashcans and transported waste to collection areas.
Dusted picture frames and wall hangings with cloth.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Cashier Team Lead, 02/2017 - 06/2018 Cargo Largo – Independence, MO,
Quickly and accurately counted drawers at start and end of each shift.
Monitored areas for security issues and safety hazards.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Operated POS cash register and equipment to collect payments.
Communicated with customers and team members to solve problems.
Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Trained team members on cash register operation and cash handling.
Interpreted and enforced operating instructions, procedures and safety rules.
Helped customers complete purchases, locate items and join reward programs.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Displayed new stock and rotated existing products.
Received and processed customer payments.
Checked identification for proof-of-age for alcohol and tobacco sales.
Analyzed purchases for signs of fraud.
Maintained stock within optimal levels to meet expected customer and sales levels.
Increased customer loyalty and retention.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Resolved escalated customer disputes with special actions such as discounts.
Assisted customers by answering questions and fulfilling requests.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Reviewed and resolved differences between accounting information and cash drawer.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Developed standard operating procedures.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Educated employees on all job tasks, including register use, merchandising and customer service.
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