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House Cleaner Resume Example

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HOUSE CLEANER
Professional Summary

Well-organized House Cleaner with comprehensive experience providing cleaning services for both private residences and hotels. Valued for impeccable standards in maintaining a sanitized and clean environment for clients. A deep familiarity with all cleaning tools and materials,. A strong work ethic and a commitment to getting the job done the right way the first time around.

General Cleaner and housekeeper with 8 years of experience carrying out cleaning, laundry and maintenance in commercial environments. Reliable associate with vast knowledge operating industrial cleaning equipment and chemicals. Strong attention to detail with keen eye for facilities presentation, organization and cleanliness.

Driven Assistant accustomed to juggling different tasks and wearing multiple hats.Engaging and pleasant personality.

Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for all customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 5-year background maintaining customer satisfaction and contributing to company success.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Positive and upbeat activities assistant passionate about helping residents live full lives. Develops and coordinates activity calendar and promotes events. Excellent command of schedule management and safety protocols.

Energetic activities assistant with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues.

Skills

Excellent written and oral communication
Good communication skills

  • Household Management
  • Housekeeping
  • Cleaning
  • Scheduling and calendar management
  • Scheduling
  • Sorting and labeling
  • Team Bonding
  • Social media knowledge
  • Conflict Resolution
  • Telephone etiquette
  • Credit card processing
  • Order fulfillment
  • Complaint resolution
  • Creative problem solving
  • Stocking and replenishing
  • Administrative support
  • Key holder experience
  • Good listening skills
  • Money handling abilities
  • Direct Patient Care
  • Supporting personal needs
  • Responding to emergencies
  • Companionship and emotional support
  • Inpatient care
  • Patient-focused care
  • Patient Assessments
Work History
House Cleaner, 03/2017 to Current
Company Name – City, State
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned, stocked and supplied designated areas and performed dusting, sweeping, vacuuming, mopping duties.
  • Performed spot-cleaning on furniture stains and thoroughly vacuumed rooms.
  • Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
  • Emptied trashcans and transported waste to collection areas.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Categorized laundry received by clients based upon type and standard of fabric.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Removed waste paper and other trash from premises to designated area.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked Number rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished glass surfaces and windows.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Returned emptied garbage receptacles to proper locations.
Waitress, 06/2013 to 03/2016
Company Name – City, State
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared beverages and filled food orders for customers.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $45.00 per table.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
Activities Assistant, 12/2011 to 04/2013
Company Name – City, State
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Scheduled movies, entertainment and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Promoted exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities.
  • Documented preferences and helped develop relevant activities.
  • Engaged residents through events, small groups and personal attention.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Managed scheduled events for main area to maximize activities and attendance.
  • Coordinated and led indoor and outdoor activities for both small and large groups.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Planned and conducted community activities such as bingo, visitation and movie&popcorn.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
Diploma : General StudiesValley High School - City
Massage Therapy Certificates : Massage TherapyMountain State School Of Massage - City, State
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Resume Overview

School Attended

  • Valley High School
  • Mountain State School Of Massage

Job Titles Held:

  • House Cleaner
  • Waitress
  • Activities Assistant

Degrees

  • Diploma : General Studies
    Massage Therapy Certificates : Massage Therapy

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