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Home Health Care Provider Resume Example

Resume Score: 80%

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HOME HEALTH CARE PROVIDER
Summary

Committed Healthcare professional bringing 1 years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled in assisting with daily living activities and meal preparation with passion for community contribution.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Hardworking and reliable customer service representative with strong ability in data entry and typing . Offering learning all aspects of the job.Highly organized, proactive and punctual with team-oriented mentality.

Energetic Home Health Aide licensed in Arizona . Current certifications in First Aid, CPR and BCLS. Knowledge of proper feeding, grooming and wound care procedures.

Qualified Personal Care professional specializing in helping clients with medication concerns and management. Skilled at providing mobility and personal care support, administering medications and organizing appointments. Diligent about keeping personal areas clean and organized for client safety.

Reliable Care Provider with 1 years of experience providing exceptional patient care in home environments. Passionate about fostering patient progress through teaching sustainable habits for health and wellbeing. Dedicated to patient safety and wellness.

Skills
  • Client documentation
  • Compassionate client care
  • Behavior redirection
  • Client safety and first aid
  • Care plan management
  • Quality program protocols
  • Knowledge of state regulations
  • Community activities
  • First Aid/CPR
  • Project organization
  • Relationship development
  • Organization
  • Customer service
  • Supervision
  • Problem resolution
  • Planning and coordination
Experience
Good Neighbor Support Services | Goodyear, AZHome Health Care Provider09/2013 - 01/2015
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Engaged with patients through participation in games activity, which helped boost mood and improve overall memory.
  • Assisted patients with such tasks as cooking,cleaning and bathing each day to alleviate burden on family members.
  • Delivered exceptional in-home patient care throughout recovery.
  • Advised personnel in required documentation processes for clinical outcomes.
  • Provided personalized home-care to clients and fostered independence and health.
  • Communicated with field staff to address issues and discuss solutions.
  • Monitored clients' progress to report necessary changes.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Provided companionship, personal care and household management assistance to clients within private home settings.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Administered all necessary medications as directed by care plan.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Monitored client behaviors and emotional states, reporting concerns to supervisor and documenting information in files.
Arizona Department of Transportation | Phoenix, AZCustomer Service Representative06/2002 - 07/2011
  • Assisted approximately 40 customers each day with motor vehicle and drivers licenses questions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Worked with managers to develop service improvement initiatives.
  • Exceeded company productivity standards 50% on consistent basis, handling more than 50% of quota each day.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Set up and activated customer accounts.
  • Interviewed customers regarding motor vehicles, drivers licenses issues and reported feedback to management team.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Reviewed account and service histories to identify trends and issues.
Arizona Corporation Commission | Phoenix, AZData Entry Clerk06/2000 - 06/2002
  • Verified and updated account information in company computer system.
  • Obtained scanned records and uploaded into company databases.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Maintained quality levels above prescribed minimums to support team productivity and efficiency.
  • Accelerated paperwork processing 50% by developing more effective filing system.
  • Updated departmental standard operating procedures and database to accurately reflect current practices.
  • Transcribed data after verifying information to deliver projects with 50% accuracy.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Compiled statistical information for special reports.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Identified system and account issues to quickly and accurately resolve.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Completed over 50 10-key actions per hour with 5% error rate.
Education and Training
Phoenix Community College | Phoenix, AZSome College (No Degree) in General Studies
Metro Tech Vocational School | Phoenix, AZCertificate in Child Development05/1991
Maryvale High School | Phoenix, AZHigh School Diploma05/1991
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Good Neighbor Support Services
  • Arizona Department of Transportation
  • Arizona Corporation Commission

School Attended

  • Phoenix Community College
  • Metro Tech Vocational School
  • Maryvale High School

Job Titles Held:

  • Home Health Care Provider
  • Customer Service Representative
  • Data Entry Clerk

Degrees

  • Some College (No Degree) in General Studies
    Certificate in Child Development
    High School Diploma

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