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home health care provider resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

Hard worker

Quick learner

People person
Experience
11/2022 to 12/2022
Home Health Care Provider Advent Software – Minneapolis, MN,
  • I’m home health care
  • Preparing food for client
  • Assistance with baths and toilet needs
  • Dressing client
  • Appointment setter
  • Assist on Doctors appointments
  • Prepare medication
  • Clean apartment or living quarters
  • Wash and dry laundry
  • Documented patient status and reported changes in care needs.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Arranged medications and dispensed prescribed doses at scheduled intervals.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Prepared patients for both routine tests and complicated surgeries.
05/2017 to 07/2022
Manager Ace Hardware – Nebraska City, NE,
  • Great customer service
  • Hiring for needed positions
  • Scheduling
  • Did cash payouts and deposits
  • Ordering for alcohol, beer and for all things needed
  • Provided a safe environment for customers and staff
  • Helped in kitchen with prep and/ or cooking
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Maintained adequate staffing to meet objectives within budget.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Minimized staff turnover through appropriate selection, orientation and training.
06/2015 to 05/2017
Cashier/Sales Associate Paradies Lagardère Travel Retail – Detroit, MI,
  • Kept check-out areas clean, organized and well-stocked to maintain attractive customers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Created price tags and merchandise signs for new items.
  • Counted and balanced cashier drawers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans
  • Built and maintained productive relationships with employees.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained work area and kept cash drawer organized.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Welcomed customers, offering assistance to help find store items.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Offered customers carry-out service at completion of transaction.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted customers by providing information and resolving complaints.
  • Checked personal identifications during alcohol and tobacco sales.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Counted cash at end of shift
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Processed customer purchases and returns via cash and credit card.
04/2013 to 04/2015
Server/Bartender Edgewood Country Club – City, STATE,
  • Good service
  • Wine service
  • Placing orders
  • Preparing dining area for members of the club
  • Buffet setting
  • Work events
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education and Training
Expected in 05/1983 to to
High School Diploma:
Stonewall Jackson High School - Charleston, WV. 25301,
GPA:

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Resume Overview

School Attended

  • Stonewall Jackson High School

Job Titles Held:

  • Home Health Care Provider
  • Manager
  • Cashier/Sales Associate
  • Server/Bartender

Degrees

  • High School Diploma

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