Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Qualified [Job Title] specializes in personal care and related services under direction, instruction and supervision of registered nurse. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Case management experience
Client safety and first aid
Care plan management
Quality program protocols
Computer skills
Flexible
Troubleshooting
Project planning
Experience
Home Health Care Provider, 06/2020 - 07/2021 University Of Michigan – Ann Arbor, MI,
Maintained clean and well-organized environment for client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Helped clients stay happy and healthy by providing mental and emotional support.
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Supervised medication administration, personal hygiene and other activities of daily living.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Planned optimal meals based on established nutritional plans.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Met client demands by referring direct care providers.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Aided staff by completing required documentation processes for clinical outcomes.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Team Lead, 01/2021 - 02/2021 Redner's Markets Inc. – Leesport, PA,
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Fostered positive employee relationships through communication, training and development coaching.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Integrated process improvements to increase overall workflow.
Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Developed and monitored weekly staff schedules.
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
Rotated through series of different stations based on team needs.
Offered constructive criticism regarding quality assurance on team phone calls.
Followed staffing strategies to achieve production goals.
Quality checked components to determine conformance to specifications.
Moved supplies and finished products by operating forklifts and overhead cranes.
CASHIER, 03/2015 - 09/2016 Walmart – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Inspected items for damage and obtained replacements for customers.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Answered customer quests, provided store information and escorted to desired store areas.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Assisted customers with account updates, new service additions and promotional offers.
Resolved customer complaints and escalated worsening concerns for remediation.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Received payments for products and issued receipts.
Processed [Number] transactions per day with exceptional accuracy.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
High School Diploma: , Expected in 12/2021 - James Madison High School - Houston, TX, GPA:
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