Home Health Care Provider Resume Example Hawkins Parnell Thackston & Young Llp

HOME HEALTH CARE PROVIDER

Professional Summary

Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Results-oriented Credit Control Officer focused on building a positive rapport with clients to achieve repayment objectives. Adept at relating to clients of all background and financial levels.

Meticulous Collections professional offering exceptional communication combined with assertive yet personable demeanor. Leverages strong organizational, technical and interpersonal skills to address and resolve delinquent accounts.

Competent Accounts Receivable Specialist bringing 5 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.

Work History

Hawkins Parnell Thackston & Young Llp - Home Health Care ProviderNew York , NY08/2019 - 02/2020

Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Administered medication as directed by physician.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Maintained clean, safe and well-organized patient environment.
Completed household management tasks for clients within private home settings, including companionship and personal care assistance.

Marvin Taylor - Private Duty Caregiver/ Family Care ManagerCity , STATE07/2015 - 10/2018

Designed, implemented and assessed support plans for families.
Built warm, caring relationships with families to ease burden of complex client needs.
Documented services provided to develop accurate records of care.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Worked to improve and enhance patient lives through effective and compassionate care.
Monitored and assisted residents through individual service plans.
Utilized personal and professional networks to identify, acquire and manage new clients.
Documented vitals, behaviors and medications in client medical records.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Helped clients manage money, pay bills and shop for groceries or personal items.
Replaced bandages, dressings and binders to care for wounds and encourage healing.
Shopped for groceries regularly in order to keep house stocked with necessities.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Ran errands for customers, including shopping, and picking up other necessities.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Planned, prepared and served meals and snacks according to prescribed diets.
Scheduled and accompanied clients to medical appointments.
Entrusted to handle confidential and sensitive situations in professional matter.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Identified needs and coordinated plans for travel and out-of-town functions.
Handled all incoming information requests for several busy executives.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Handled incoming mail, bills and invoices and completed appropriate actions.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Maintained appropriate filing of personal and professional documentation.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Transported children to and from school, activities and appointments.
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Maintained entire family's schedule and organized events.
Determined specific needs and provided most appropriate level of services for patient well-being.

Edward Sloan And Associates - Collections ManagerCity , STATE06/2011 - 05/2016

Visited premises of customers to directly collect payments.
Accessed credit records to evaluate customer credit histories.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Generated and mailed updated statements monthly and processed demand letters.
Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
Set up and updated customer accounts and CRM with interactions, payments and personal information.
Researched accounts and completed due diligence to resolve collection problems.
Monitored payments due from clients and promptly contacted clients with past due payments.
Worked with legal resources and recovery teams to manage default issues.
Reviewed all expense reports for accuracy and proper expense disclosure.
Posted receipts to appropriate general ledger accounts.
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Processed payments and applied to customer balances.
Contacted clients with past-due payments and actively monitored all payments due from clients.
Filed and addressed employee complaints in accordance with company policies and government regulations.
Supervised staff of collectors, monitoring phone calls and letters.
Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Contacted customers to discuss late payments and options for remitting amounts due.
Established procedures for collection of past due amounts.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Researched and resolved accounts payable discrepancies.
Created daily and weekly cash reports for accounting management.
Documented interactions in computer database and updated information.
Conducted investigations of customer accounts and payment histories.
Oversaw daily posting of payments to customer accounts.
Reviewed, researched and corrected discrepancies and customer concerns.
Composed effective accounting reports summarizing accounts payable data.
Reconciled vendor statements and handled payment complaints or discrepancies.
Successfully implemented new technologies and process automations to encourage continuous improvement.
Generated and distributed current statements to customers.
Facilitated successful internal and external audits through sound and thorough documentation.
Handled all incoming business and client requests for information.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Compared vendor prices and negotiated for optimal savings.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Arranged corporate and office conferences for company employees and guests.
Provided complete meeting support, including materials preparation and notes or minute taking.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Leveraged advanced skills and training to support operational needs of multiple departments.
Transcribed dictated files and video recordings.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Received, screened and routed incoming calls.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Organized and managed program development from conception through successful execution.
Met challenging quotas for productivity and accuracy of work.
Developed manual providing information on community resources across county available to families and children.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Constructed new payment systems for online orders to optimize website shopping and boost sales.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Designed marketing brochures and wrote website copy.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Created reports and presentations.
Handled client correspondence and tracked records to foster office efficiency.

Skills

Medication Administration
Community integration
First aid and safety
State regulations knowledge
Case Management
Behavioral Management
Care plan assessment
Progress documentation
Communications
Business Operations
Budgets
Process Improvement
Team Management

Supervision
Team Building
Organization
MS Office
Regulatory Compliance
Operational Improvement
Customer service
Problem Resolution
Clinical quality program standards
First Aid/CPR
Relationship Development
Patient care

Education

10/2011Northeast Texas Community CollegeCity, StateNone: Applied Sciences

I did not graduate, but did take a 1.5 of college.

Winnsboro High SchoolCity, StateHigh School Diploma

Resume Overview

School Attended

Northeast Texas Community College
Winnsboro High School

Job Titles Held:

Home Health Care Provider
Private Duty Caregiver/ Family Care Manager
Collections Manager

Degrees

None : Applied Sciences
High School Diploma

Home Health Care Provider Resume Example

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