Detail-oriented, Home Healthcare Provider, with background supporting clients with daily living activities, transportation, and overall well-being. Seasoned expert with experience monitoring clients with developmental disabilities, and adhering to patient care plans. Dedicated, and committed to patients by promoting comfort, and quality care.
Skills
Bilingual (english/spanish)
Customer relations
Conflict mediation
Schedule mastery
Customer Service
Process optimization
Product organization
Promotional support
High-energy attitude
Courteous demeanor
Inbound and Outbound Calling
Adaptive team player
Quality assurance controls
Education and Training
Southridge High SchoolKennewick, WAExpected in – –High School Diploma: - GPA:
Experience
Baker Roofing - Home Health Care Provider Winchester, VA, 11/2020 - Current
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Furnished personal care to clients within private home settings and championed patient independence and well-being.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
Maintained clean and well-organized environment to promote client happiness and safety.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Supported field staff, patients and families in dealing with clinical issues and concerns.
Provided companionship, personal care and household management assistance to clients within private home settings.
Delivered exceptional in-home patient care throughout recovery.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Administered necessary medications as directed by care plan.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Scheduled on-call personnel to ensure adequate staff coverage.
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Facilitated best care by developing strong and trusting rapport with patient.
Monitored and reported clients' progress.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
4 Wheel Parts Performance Centers - Roof Truss Builder San Marcos, CA, 08/2019 - 04/2020
Verified all material deliveries, checking for accuracy and maintaining consistent inventory levels.
Consistently produced results below estimated costs.
Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
Used an Automated Swing blade Mill to accurately measure and mark cutting lines on wood and other materials.
Maintained high levels of cleanliness and organization, resulting in 168 days on job sites without safety incidents.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Checked daily work orders to accurately prepare materials and supplies for 5 projects over 5 hours.
Kept detailed reports of daily progress to determine costs, inventories and timelines for over 13 projects.
Prioritized and organized tasks to efficiently accomplish service goals.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Recognized by management for providing exceptional customer service.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
Retrieved correct materials from product inventory to perform various fabrication duties.
Created components via Computer Aided Design (CAD) for use in 3D printing and milling applications.
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
Assembled building material components, including wall panels and roof and floor trusses.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated leadership by making improvements to work processes and helping to train others.
Exceeded customer satisfaction by finding creative solutions to problems.
Call The Roofer Inc. - Roofing Laborer City, STATE, 05/2019 - 08/2019
Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement.
Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
Accompanied driver to job site and assisted by guiding truck on and off customer property to avoid damage.
Counted, verified and manually unloaded incoming orders and shipments and placed materials in appropriate areas of warehouse.
Completed residential and commercial roofing work on time and within expected project parameters, increasing repeat business opportunities.
Repaired and replaced all types of roof membrane, sub roofing, sheathing and base materials.
Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
Punched holes in slate, tile, terra cotta and wooden shingles, using punch and hammer.
Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
Maintained knowledge of single ply and built-up service and repair.
Increased skill base by pursuing continuing education activities regularly.
Used waterproof sheet materials including modified plastics, elastomeric, and other asphaltic compositions.
Cleaned and maintained roofing systems.
Participated in all phases and types of commercial roofing.
Maintained and repaired roofing tools and equipment.
Cemented and nailed flashing strips of over joints to achieve watertight seals.
CAR Doctor Auto Repair - Automotive Technician City, STATE, 06/2017 - 11/2018
MCompleted repairs and maintenance to major vehicle models to meet safety specifications.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Pursued frequent opportunities to further enhance maintenance and repair skills.
Troubleshot faults and devised successful solutions in a self-directed manner.
Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Learned all aspects of internal combustion and transmission systems to complete repairs according to up-to-date specifications and standards.
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