Reliable, Ambitious, career-focused jobseeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Offering excellent communication and good judgment.
Skills
Patient Care
Cleaning
Dementia Knowledge
Home Health Care
Critical thinking
Multitasking abilities
Customer Service
Cosmetology
Good listening skills
Teambuilding
Work History
Home Health Care Provider, 12/2016 to 08/2021 First Watch Restaurants – South Riding, VA,
Completed household management tasks for clients within private home settings.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Helped patients safely transition between sClaireping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Followed nutritional plans to prepare optimal meals.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Assisted disabled clients to support independence and well-being.
Sales and Support Generalist , 11/2015 to 01/2019 Gpm Investments – Oak Grove, LA,
Resolved customer issues by collecting pertinent information, communicating available options and selecting acceptable resolution.
Communicated with customers to provide information and answer questions.
Assisted with development of merchandising and sales strategies.
Prioritized urgent customer support issues while balancing storefront operational needs and general customer service duties.
Assisted customers with sales needs such as inventory and shipping questions.
Assistant Manager , 02/2014 to 02/2015 Dinky Donuts – City, STATE,
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Reduced financial discrepancies by monitoring credit card sales and deposits.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Deli Sales Associate, 08/2010 to 01/2012 Kroger – City, STATE,
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Planned work for deli team to optimize coverage for busy periods.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Created appealing food arrangements for party trays and specialized orders.
Greeted customers at counter to fulfill requests and answer questions.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Replenished serving stations with fresh food and cleaned up spills.
Endorsed products by making recommendations and promoting specials, increasing daily sales by Number%.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Prepared salads, soups and sandwiches for customers.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Kept kitchen, counter and dining areas cleaned and sanitized.
Cooked batches of food according to standard recipes.
Education
Diploma: General Studies, Expected in 06/2011 Truman High School - Taylor, MI GPA:
Cosmetology : Color And Chemical Texturizing , Expected in 05/2014 Dorsey School of Beauty - Taylor, MI GPA:
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