LiveCareer-Resume

home health care provider resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Skills
  • Care plan management
  • Client documentation
  • Compassionate client care
  • Microsoft Office
  • Friendly, positive attitude
  • PPE use
  • Data management
  • Collaboration
  • Time management
  • People skills
  • Fluent in Spanish
Experience
08/2015 to 07/2021 Home Health Care Provider Teguar Corporation | Charlotte, NC,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.
05/2011 to 08/2014 Shipping and Receiving Clerk Primepay | Houston, TX,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Prepared documentation to track and report on damaged
  • Monitored merchandise received and shipped from facility in computer system.
  • Maintained inventory of shipping materials and supplies.
  • Contacted transport companies and suppliers to expedite, trace or return shipments.
  • Obtained required documentation to move cargo onward.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Maintained work areas in organized, safe and clean manner.
  • Logged inbound and outbound discrepancies, such as wrong product, incorrect quantities and damages.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Developed positive professional relationships with shipping personnel to facilitate optimum service and enhance company's image.
  • Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
  • Input weights, charges, discrepancies and other data in companies software
05/2008 to 10/2010 Front Desk Receptionist J&J Medical Supply | City, STATE,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Responded to inquiries and requests made online, by phone or email.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Explained and pointed out property details to guests, including dining areas, waiting area, warehouse access.
  • Input customer data into reservation software and made immediate updates on clients appointments.
  • Processed and prepared memos, correspondence and other documents, routing to appropriate personnel.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, and forward information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas and verified reasons for visit.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Communicated with outside offices to obtain records and transfer files for the clients needs.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Entered data in companies software to keep records of the clientele information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
Education and Training
Expected in 05/2010 to to High School Diploma | Contemporary Learning Center , Houston, TX GPA:
Expected in to to Associate of Science | Registered Nurse (RN) Houston Community College, Houston, TX GPA:

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Resume Overview

School Attended

  • Contemporary Learning Center
  • Houston Community College

Job Titles Held:

  • Home Health Care Provider
  • Shipping and Receiving Clerk
  • Front Desk Receptionist

Degrees

  • High School Diploma
  • Associate of Science

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