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Home Health Care Provider Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Punctual individual enthusiastically handling numerous tasks, including pos system and customer service in fast-paced environment. Conscientious and attentive professional available to work any shift, including holidays. Skilled in management, invetoty and ordering merchandice.

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Skills
  • Patient Care
  • Care Plan Assessment
  • Cleaning
  • Rehabilitation
  • Dementia Knowledge
  • Home Health Care
  • Administering Medication
  • Bathing
  • Patient Bathing
  • First Aid and Safety
  • Medication Administration
  • Progress documentation
  • Case management
  • Troubleshooting
  • Customer Service
  • Excellent work ethic
  • Flexible & Adaptable
Work History
02/2015 to 01/2020 Home Health Care Provider The Buckle | Killeen, TX,
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Kept close eye on behavior and emotional responses of clients, consulting with hospice to address concerns and protect each person from any harm.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Checked vital signs on daily basis and contacted hospice regarding any patient health concerns or behavioral changes.
  • Cooked tasty, nourishing meals for patients with high blood pressure and high blood sugar conditions to promote better nutrition.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided patients with assistance in completing such tasks as bathing and dressing, effectively reducing daily burden on family members.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Maintained clean, safe and well-organized patient environment.
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Administered medication as directed by physician.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Supervised daily activities and provided assistance when needed.
07/2005 to 01/2015 Assistant Manager Pat's Kountry Stop | City, STATE,
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Mentored 5-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed 1yr. inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
09/2000 to 05/2005 Head Waitress Pizza Hut (Kaufman) | City, STATE,
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Updated POS system from Software to Software and trained 7 staff members on use.
  • Managed food resources, memorized orders and coordinated service in 15-table restaurant.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Bussed and reset 15 tables per shift, working efficiently to keep dining room and work areas clean.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Education
Expected in 05/1990 | Kaufman High School, Kaufman, TX GPA:
Expected in Associate Degree In Nursing | Nursing Trinity Valley Community College, Terrell, TX, GPA:

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Resume Overview

School Attended
  • Kaufman High School
  • Trinity Valley Community College
Job Titles Held:
  • Home Health Care Provider
  • Assistant Manager
  • Head Waitress
Degrees
  • Associate Degree In Nursing

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