Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven student leveraging studies in Business Administration-Marketing/ Healthcare seeks real-world experience as an entry level marketing-sales manager and/or Private Client-Facility Healthcare. Offers strong interpersonal and task prioritization skills. Committed Home Health Aide offers 10+ years in home/facility healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping with passion for helping others. Punctual individual enthusiastically handling numerous tasks, including activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift, including holidays. Skilled in ambulation assistance and patient transportation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Patient care
  • Care plan assessment
  • Good listening skills
  • Written Communication
  • MS Office
  • Clerical
  • Behavioral Management
  • Community integration
Work History
Home Health Care Provider, 12/2018 - 02/2020
Altoona Nursing & Rehabilitation Center Altoona, IA,
  • Acted as a resource for field staff, referral sources, physicians, patients, and families for clinical issues and concerns.
  • Assisted disabled clients to support independence and well-being.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Facilitated calls to and from field staff to resolve issues and address concerns.
  • Developed rapport to create a safe and trusting environment for care
  • Managed operations and staffing to meet key performance indicators for patient and customer satisfaction and quality care
  • Reviewed and audited relevant reports and processes to support quality while identifying and addressing staff training needs
  • Completed household management tasks for clients within private home settings
Dietary Cook, 04/2016 - 01/2019
Peabody Essex Museum Salem, MA,
  • Weighed, measured, and processed ingredients according to recipe specifications and dietary requirements.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Received orders, verified contents against invoices, and assessed quality of products to verify conformance to organizational standards.
  • Prepared, apportioned, and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Prepared and served over 3+ nutritious meals each day
  • Managed team of (4-5) cafeteria staff, monitored productivity and developed improvement plans to maximize performance
Assistant Store Manager, 04/2004 - 04/2016
AutoZone City, STATE,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Approved regular payroll submissions for employees.
  • Analyzed and interpreted store trends to facilitate planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Walked through store areas every 1 hour to identify and proactively resolve issues negatively impacting operations.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
Bachelor of Science: Business Administration, Expected in 05/2022
Bethel College - Mishawaka, IN
  • HHA - Home Health Aide
  • HCA - Home Care Aide

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Resume Overview

School Attended

  • Bethel College

Job Titles Held:

  • Home Health Care Provider
  • Dietary Cook
  • Assistant Store Manager


  • Bachelor of Science

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