Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality.
Qualified Personal Care professional specializing in helping clients with medication concerns and management. Skilled at providing mobility and personal care support, administering medications and organizing appointments. Diligent about keeping personal areas clean and organized for client safety.
Skills
Case management experience
Client documentation
Compassionate client care
MS Office
First Aid/CPR
Care plan management
Collecting information
Administrative support specialist
Experience
Home Health Care Provider, 08/2000 - Current El Dorado Public Schools – El Dorado, KS,
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Provided mental and emotional support to keep clients happy and healthy.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Maintained clean and well-organized environment to promote client happiness and safety.
Scheduled on-call personnel to ensure adequate staff coverage.
Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
Monitored employee performance and applied objective feedback to inform evaluations.
Maintained strong knowledge of medications and medical terminology through continued education and seminars.
Monitored clients' progress to report necessary changes.
Administered all necessary medications as directed by care plan.
Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Communicated with field staff to address issues and discuss solutions.
Provided companionship, personal care and household management assistance to clients within private home settings.
Delivered exceptional in-home patient care throughout recovery.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Championed 100% guest satisfaction by providing excellent dining experience.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Worked closely with another shift management, chef and cooks to determine menu plans for special events or occasions.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Scheduled and directed staff in daily work assignments to maximize productivity.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Regularly updated computer systems with new pricing and daily food specials.
Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
Personnel Clerk, 03/2007 - 07/2008 One Hour Photo Lab – City, STATE,
Researched and corrected problems with time, leave and attendance records.
Responded to face-to-face, telephone and electronic requests for information.
Maintained electronic databases and physical files.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Prepared and structured employee files to securely store HR and payroll documents.
Performed essential services to improve employee satisfaction, motivate employees and enhance company ability to attract and retain talent.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Created agendas and communication materials for team meetings.
Data Entry Clerk, 08/1998 - 03/2007 Zapata County Water Works – City, STATE,
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Compiled statistical information for special reports.
Updated departmental standard operating procedures and database to accurately reflect current practices.
Identified and corrected data entry errors to prevent duplication across systems.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Obtained scanned records and uploaded into company databases.
Processed confidential tax form information with care and precision.
Translated written documentation and notes into emails and other types of correspondence.
Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Prepared payroll documentation by entering data into cumulative payroll document.
Verified and logged deadlines in response to daily inquiries and requests.
Transferred written information into databases to maintain consistent, accurate client records and project details.
Adhered to strict data confidentiality policies to prevent information leakage.
Education and Training
: , Expected in 05/1993 - Zapata High School - Zapata, TX GPA:
GED: , Expected in 05/2010 - Laredo College - Laredo, TX, GPA:
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