, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
My background is mostly in the check cashing field I’m excellent at customer service, I’m bright, intelligent, eager to learn . I can offer my best I’m bright, positive, reliable, honest , & all my kids are grown . I’m a great leader, person & so much more . Counting money balancing out drawers as well as the store, lottery, money orders cigarette sales, ordering products so much more . Also carefully taken care of a women medication food exercised went outside a few times a week . We watched tv & had a very good line of communication.
Skills
Care plan management
Client safety and first aid
Client documentation
Case management experience
Community activities
Compassionate client care
Reliable and trustworthy
Relationship building
Leadership
Organizational skills
Active listening
Experience
04/2015 to 07/2020Home Health Care AideAlways Best Care | Toms River, NJ,
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Tracked and reported clients' progress based on observations and conversations.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
02/2013 to 04/2016Check Cashier United Check Cashing | City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Assisted with purchases, locating items and signing up for rewards programs.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
09/2008 to 04/2014Check Cashier/Manager on DutyAce Check Cash | City, STATE,
Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Built and maintained working relationships with peers and upper management.
Resolved customer problems by investigating issues, answering questions and building rapport.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Verified customer identification for alcohol or tobacco purchases.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Reviewed store policies and made changes to streamline operations and increase productivity.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
10/1998 to 05/2008Manager Check CashierCurrency One | City, STATE,
Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Built and maintained working relationships with peers and upper management.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Reviewed store policies and made changes to streamline operations and increase productivity.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Created and prepared annual budgets and goals for store.
Education and Training
Expected in 06/1981High School Diploma | St Maria Goretti High School For Girls , PhiladelphiaP LE, PA.GPA:
Expected in 06/1983 | Academic Community College of Philadelphia, Philadelphia, PAGPA:
Expected in 03/2003 | Notary Republic City of Philadelphia , Philadelphia, PAGPA:
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