Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

My background is mostly in the check cashing field I’m excellent at customer service, I’m bright, intelligent, eager to learn . I can offer my best I’m bright, positive, reliable, honest , & all my kids are grown . I’m a great leader, person & so much more . Counting money balancing out drawers as well as the store, lottery, money orders cigarette sales, ordering products so much more . Also carefully taken care of a women medication food exercised went outside a few times a week . We watched tv & had a very good line of communication.

Skills
  • Care plan management
  • Client safety and first aid
  • Client documentation
  • Case management experience
  • Community activities
  • Compassionate client care
  • Reliable and trustworthy
  • Relationship building
  • Leadership
  • Organizational skills
  • Active listening
Experience
04/2015 to 07/2020 Home Health Care Aide Always Best Care | Toms River, NJ,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Tracked and reported clients' progress based on observations and conversations.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
02/2013 to 04/2016 Check Cashier United Check Cashing | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
09/2008 to 04/2014 Check Cashier/Manager on Duty Ace Check Cash | City, STATE,
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained working relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Verified customer identification for alcohol or tobacco purchases.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reviewed store policies and made changes to streamline operations and increase productivity.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
10/1998 to 05/2008 Manager Check Cashier Currency One | City, STATE,
  • Supervised counting cash drawers and making bank deposits in compliance with store opening and closing procedures.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Built and maintained working relationships with peers and upper management.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Reviewed store policies and made changes to streamline operations and increase productivity.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Created and prepared annual budgets and goals for store.
Education and Training
Expected in 06/1981 High School Diploma | St Maria Goretti High School For Girls , PhiladelphiaP LE, PA. GPA:
Expected in 06/1983 | Academic Community College of Philadelphia, Philadelphia, PA GPA:
Expected in 03/2003 | Notary Republic City of Philadelphia , Philadelphia, PA GPA:

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Resume Overview

School Attended

  • St Maria Goretti High School For Girls
  • Community College of Philadelphia
  • City of Philadelphia

Job Titles Held:

  • Home Health Care Aide
  • Check Cashier
  • Check Cashier/Manager on Duty
  • Manager Check Cashier

Degrees

  • High School Diploma

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