LiveCareer-Resume

home health care aide resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.

Skills
  • Verbal and Written Communication
  • Mobility Assistance
  • Dietary Orders Compliance
  • Vitals Monitoring and Documentation
  • Data Entry
  • Conflict Resolution
  • Diabetes Care
  • Decision Making
  • Appointment Scheduling
  • Critical Thinking
  • Dressing Changes
  • Basic Housekeeping
  • Disability Support
  • HIPAA Compliance
  • Problem Resolution
  • Attention to Detail
  • Multitasking and Prioritizing
  • Activities of Daily Living (ADLs)
  • Records Management
  • Service-Oriented
  • Client Relationship and Rapport
  • Time Management
  • Meal Planning and Preparation
  • Patient and Compassionate
  • Emotional Support and Companionship
  • Bathing Support
  • Home Cleaning and Sanitizing
  • Patient Progress Documentation
Work History
Home Health Care Aide, 06/2016 - 12/2019
Always Best Care Johns Creek, GA,
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
Food Service Worker, 09/2013 - 04/2017
Universal Health Services Batesville, AR,
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Cooked batches of food according to standard recipes.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Learned other teammates' work tasks to train as backup.
Optician, 05/2011 - 10/2013
Rochester General Health System Dundee, NY,
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and used heating tools to assist with final fitting.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Education
No Degree: Business Administration And Management, Expected in
-
Community College of Philadelphia - Philadelphia, PA
GPA:
Status -
High School Diploma: , Expected in 06/1996
-
South Philadelphia High School - Philadelphia, PA
GPA:
Status -
Certifications
  • HHA - Home Health Aide
  • Certified Hospitality OIC - ( CONCEIGE )
,

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Resume Overview

School Attended

  • Community College of Philadelphia
  • South Philadelphia High School

Job Titles Held:

  • Home Health Care Aide
  • Food Service Worker
  • Optician

Degrees

  • No Degree
  • High School Diploma

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