Home Health Aide Personal Care Aide Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Profile
Keyboarding: Type 55 wpm *Telephone and VOIP Communication Operations *Computers: Microsoft Word, Excel and Outlook *Human Resources Interface *Office Management & OM Operations Process *Ability to assimilate information quickly *Ability to interface with all levels of staff/C-Suite Executives *Internal/External Communications Support
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Relevant Experience
05/2013 to 11/2015
Home Health Aide/ Personal Care Aide City Of Houston, Tx Houston, TX,
  • Monitors patient's conditions by observing physical and mental condition, intake and output, and exercise.
  • Provide support for patients by providing housekeeping and laundry services, shopping for food and other household requirements such as preparing and serving meals.
  • Assist patients by providing personal services, such as bathing, dressing, and grooming.
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient, advising on nutrition, cleanliness, and housekeeping.
  • Records patient information by making entries in the patient journal, notifying nursing supervisor of changes or unusual conditions.
  • Maintains a safe secure and healthy patient environment by following all standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards.
05/2016 to 07/2016
Administrative Associate City Of Round Rock Round Rock, TX,
  • Operated through the Adult Trauma & Children Services Department.
  • Greeted and interviewed emergency patient/families, in order of arrival, registering patients, obtaining financial information, and updating the patient identification, registration, and billing files.
  • Verified active insurance coverage, co-payment amounts, and address/demographics information.
  • Utilized both billing and registration systems.
  • Opened ED emergency dept.
  • visits, fee scale, and self-pay patients that did not qualify for Medicaid and had no insurance.
  • Completed Medicare questionnaire in the Unity system and fee scale of all Medicare patients according to income, retroactively correcting and adjusting patient's bill to reflect the fee scale.
  • Contacted the managed care plan to obtain authorization for treatment and/or follow-up appointments, or redirected patients back to the HMO if the PCP denied treatment.
  • Obtained medical record number for new patients, disbursed medical transportations and batch billing slips.
  • Scheduled follow-up appointments if indicated.
  • Received blood specimens for the purpose of labeling and discharging to appropriate labs.
  • Complete PCAP applications, providing each patient with all the mandatory documents, i.e.
  • advanced directives or bill of rights.
  • Obtained and witnessed signed consent for treatment.
  • Answered and screened incoming telephone calls.
  • Completed patient name bands and all documentation relating to patients' follow-up treatment and appointments.
08/2016 to 05/2016
Administrative Associate City Of Round Rock Round Rock, TX,
  • Operated through the Annual Recertification Unit Department.
  • Answered incoming caller's identifiers, as well as researched and resolved customers' inquiries using information provided by the customer database (Siebel) and other resources on the computer system.
  • Responsible for incoming and outgoing mail.
  • Assigned to and assisted in the preparation of scanning documents, as well as sent out letters to section 8 tenants, such as T1 and T3 termination letters when the tenants did not comply with the rules and regulations of the Section 8 program.
  • Received annual recertification packages and computed transactions into the annual income review form's tracking system.
  • Performed all other administrative duties as required.
01/1 to 07/2016
Administrative Associate New York City Housing Authority City, STATE,
  • Operated through the Emergency Transfers Department.
  • Answered telephone calls.
  • Distributed tenant visit sheets to HAs on assigned days.
  • Prepared and mailed-out appointment letters for briefing.
  • Prepared briefing log, preparing vouchers for briefing.
  • Prepared briefing packages, distributing packages to tenants on briefing days.
  • Prepared completed transfer folders and returned to management with transmittal of a minimum of 15 folders per week.
  • Provided excellent customer service to all customers and landlords participating in the Housing Choice Voucher Program.
  • Requested appropriate forms or any requested and/or required documentation to be mailed in a timely manner.
  • Responded to inquiries and requests from customers, landlords, and the general public in a timely manner through 'first call resolutions' at all times.
Expected in Present
Bachelor: Business Management/Admin Program
Berkeley College - White Plains, NY
Business Management/Admin Program
Expected in 06/96
Academic Diploma:
Adlai E. Stevenson High School - Bronx, NY
administrative duties, billing, excellent customer service, database, documentation, financial, forms, insurance, laundry, letters, serving meals, mail, Monitors, nursing, Assist patients, bathing, scanning, Siebel, supervisor, T1, teaching, telephone, Trauma

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Resume Strength

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Resume Overview

School Attended
  • Berkeley College
  • Adlai E. Stevenson High School
Job Titles Held:
  • Home Health Aide/ Personal Care Aide
  • Administrative Associate
  • Administrative Associate
  • Administrative Associate
  • Bachelor
  • Academic Diploma

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