home health aide resume example with 2+ years of experience
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.
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- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Assisted with client personal care needs to foster independence and well-being.
- Tracked and reported clients' progress based on observations and conversations.
- Managed patient transportation and appointment scheduling.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Delivered respite for patient's family and caregivers.
- Documented care provided and submitted notes to supervisor.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Helped client with medication self-administration.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recognized emergency situations and implemented appropriate procedures.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Recommended, selected, located and obtained products to meet customer needs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Upheld quality control policies and procedures to increase customer satisfaction.
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Resume Overview
School Attended
- Burlington High School
Job Titles Held:
- Home Health Aide
- Customer Service Cashier
- Customer Service Associate
Degrees
- High School Diploma
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