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Home Health Aide Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced Customer Service Bilingual Spanish/English professional seeking work that will utilize my strong communication skills/ listening skills to practice to promote a positive customer service experience.

Skills
  • Management - ability to lead, mentor, motivate, manage and organise people/teams
  • Strong interpersonal skills
  • Communication - strong communicator, ability to communicate at all levels throughout the organisation, with customers...
  • Analytical - able to analyse, summarise and present information in a logical manner
  • Able to organise and prioritise workloads
Education and Training
Gateway Community College New Haven , Expected in 10/2020 Serv Safe Certificate : Food Handler - GPA :
Stone Academy West Haven , Expected in 10/2011 High : Pca - GPA :
Wilbur Cross High School New Haven , Expected in 06/2005 High School Diploma : - GPA :
Certifications
  • Servsafe food handler Training - 2020
  • Food protection manager certificate- 2020
Experience
Nye Health Services - Home Health Aide
Norfolk, NE, 01/2020 - Current
  • Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Transported clients to doctor's appointments and errands.
  • Assisted clients with personal hygiene needs, incontinence care.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Carlisle Interconnect Technologies - Customer Service Representative
Cerritos, CA, 09/2019 - 12/2019
  • Answered inbound customer calls and responded to inquiries.
  • Listened to client concerns and asked questions to better understand needs.
  • Documented customer information and activity in customer database.
  • Educated customers on special pricing opportunities and company offerings.
Phoenix Children's Hospital - Ware House Clerk
Tempe, AZ, 10/2018 - 09/2019
  • Removed damaged and defective stock products, communicating discrepancies or shortages to supervisor.
  • Stored finished products in labeled cartons and recorded location.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Fair Haven Pharmacy - Pharmacy Tech in Training
City, STATE, 12/2014 - 10/2017
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
Languages
Bilingual Spanish/English Customer Service

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81Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Gateway Community College
  • Stone Academy
  • Wilbur Cross High School
Job Titles Held:
  • Home Health Aide
  • Customer Service Representative
  • Ware House Clerk
  • Pharmacy Tech in Training
Degrees
  • Serv Safe Certificate
  • High
  • High School Diploma

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