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home health aide resume example with 15+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible and dedicated animal care professional with proven abilities in handling all domesticated animals and some livestock, cleaning habitats and managing supplies. Meets animal needs with compassion and love for every creatures. Offers knowledge of how to care for most animals to owners or customers looking to adopt. Provides excellent customer service, creativity, time management, multitasking and organizational skills.

Skills
  • Time management
  • Clerical
  • Data management
  • Friendly, positive attitude
  • Customer service
  • Reliable and trustworthy
  • Pet first aid and CPR certified
  • Effective customer communication
  • Animal health understanding
  • Leash and off-leash walking
  • Canine exercise sessions
  • Owner paperwork completion
  • Animal interaction
  • Safety precautions and measures
  • Kennel cleaning and sanitizing methods
  • Pet charting information
  • Animal nutrition
  • Breed and species knowledge
  • Proper chemical handling
  • Decision-making
  • Work ethic
Experience
06/2019 to 03/2020 Home Health Aide Plymouth Harbor On Sarasota Bay | Sarasota, FL,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Transported clients to doctor's appointments and errands.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Documented client progress in charts and logbooks.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
04/2013 to 06/2019 Owner/Operator Lineage Logistics | Jersey City, NJ,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
07/2012 to 06/2013 Contact Center Specialist Matrix Absence Management | Charlotte, NC,
  • Answered incoming calls to a centralized phone queue with exceptional customer service skills. Manages the needs of each patient appropriately.
  • Conducted patient interview by telephone, to collect accurate financial, biographic and demographic information for admission or registration.
  • Scheduled patient appointments to be seen by providers at any WellSpan practice that is appropriate to the patient's needs.
  • Explained financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverage and requirements for precertification/ preauthorization, as applicable.
  • Registered patients in accordance with established policies and procedures. Understands patient insurance information and correctly enters that information into the billing system.
  • Corresponded with clinical teams and physician via the computer system with necessary patient information. Pages providers when needed for patient consults.
  • Relayed medical information to the clinical team to allow them to provide exceptional patient care.
  • Communicated with ancillary areas to answer questions for the patient, such as pharmacy, lab, etc.
  • Used the clinical computer system to communicate with medical office staff.
02/2004 to 05/2012 Dispatcher Menzies Aviation | Fort Worth, TX,
  • Answered multi-line phones, filing, data entry, faxing, copying, ordering office supplies and various other clerical duties
  • Ensured that sales leads and locations were passed on to the appropriate sales representatives in a timely manner.
  • Documentation of sales representative leads and results from daily appointments.
  • Managed customer service related issues/programs within the corporate office.
  • Managed all new hire documentation, including running background checks through ADP.
01/2022 to Current Professional Painter Seaworld Parks | San Diego, CA,
  • Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
  • Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
  • Used plaster, putty and wood filler to fill cracks, holes and gaps in joints prior to painting to promote paint durability.
  • Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
  • Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
  • Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
  • Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
  • Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
  • Used power and hand tools safely and effectively.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Cleaned and smoothed all surfaces prior to painting.
  • Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Cleaned and properly stored paint equipment and supplies at end of each workday.
  • Determined appropriate color for new and replacement applications during consultation with customers.
  • Refinished household furniture, desks, tables and bookcases.
Education and Training
Expected in 08/2024 Associate of Science | Human Services Harrisburg Area Community College, Harrisburg, PA GPA:

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Resume Overview

School Attended

  • Harrisburg Area Community College

Job Titles Held:

  • Home Health Aide
  • Owner/Operator
  • Contact Center Specialist
  • Dispatcher
  • Professional Painter

Degrees

  • Associate of Science

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