home health aide resume example with 17+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Care Plan Management
  • Quality Program Protocols
  • Compassionate Client Care
  • Client Documentation
  • Patient Care Recordkeeping
  • Observation Communication
  • Patient Health Assessments
  • Patient Progress Documentation
  • Records Management
06/2021 to Current Home Health Aide Signature Healthcare | Jeffersonville, IN,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Documented care provided and submitted notes to supervisor.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Helped client with medication self-administration.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
03/2017 to 10/2020 911 Emergency Dispatcher Franklin County Sheriff's Department/Southwest EMS | City, STATE,
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Assisted departments with special requests for assistance and BOLOs.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Created electronic medical records and routinely audited and reviewed patient charts to prevent errors.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
  • Dispatched police, fire, medical, proprietary security companies and other emergency agencies for callers in distress.
  • Monitored switchboard, operated multi-line phones, and dispatched emergency services.
  • Submitted accurate and timely daily reports, forms and other documentation.
  • Responded professionally to telephone calls.
  • Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
  • Certified in CPR to provide First Point of Contact emergency assistance to callers.
  • Asked probing questions to get to root of caller's issues.
  • Entered information on computerized systems to verify locations and notify nearest responders.
  • Maintained and updated crucial and confidential information, phone numbers and addresses.
  • Dispatched police officers and emergency personnel to calls for service.
02/2004 to 08/2017 Aerospace Medical Technician 188th Fighter Wing/Medical Group | City, STATE,
  • Collected biological samples, handled safely and packaged for laboratory testing.
  • Helped medical staff perform non-invasive procedures and assisted with surgeries.
  • Managed master calendar and scheduled appointments for check-ups, procedures and surgeries.
  • Provided patients with information about treatment plans, prescribed medications and at-home care for chronic and acute conditions.
  • Administered first aid treatment or life support in prehospital settings.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed intake interviews and took patient vitals to collect information such as temperature, pulse and weight.
  • Performed duties of a combat medic to include: EKGs, PFTs, vision testing, and enlistment physicals to screen for disqualifying medical conditions for military standards.
  • Managed immunizations clinic.
  • Supervisor of the 188th Medical Group laboratory.
  • Performed blood drawls and testing.
Education and Training
Expected in 12/2005 to to | AeroSpace Medical Service Technician/EMT AeroSpace Medical Technician , Wichita Falls, TX, GPA:
Expected in 05/2004 to to High School Diploma | Ozark High School, Ozark, AR GPA:
Expected in to to | Nursing Arkansas Tech University, Ozark, AR, GPA:

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Resume Overview

School Attended

  • AeroSpace Medical Technician
  • Ozark High School
  • Arkansas Tech University

Job Titles Held:

  • Home Health Aide
  • 911 Emergency Dispatcher
  • Aerospace Medical Technician


  • Some College (No Degree)
  • High School Diploma
  • Some College (No Degree)

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