Home Health Aide Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Skilled and dedicated Personal Care Assistant with proficiency in a wide range of medical and communication skills demonstrated by 6 years of experience in healthcare and history of dealing closely with the public. Excellent in-home support with customized care regimes for patients with disabilities, post-op and hospital discharge and geriatrics. Outgoing, resourceful and compassionate to client needs to provide daily living support, quality of life and companionship. 2 years working as a Registration Clerk and EMR clerk Good knowledge of basic and advanced medical terminology Comprehensive understanding of health insurances and respective regulations Highly skilled in providing cashier services and data entry activities Experienced in coordinating patients' appointments with doctors' schedules Able to use office equipment and PBX Good phone etiquette Computer - MS Word and Excel. Authorized to work in the US for any employer Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Friendly, positive attitude
  • PPE use
  • Reliable and trustworthy
  • First Aid/CPR
  • Care plan management
  • Client documentation
Home Health Aide, 08/2016 to 07/2021
Medstar Health Clinton, MD,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Documented client progress in charts and logbooks.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Patient Care Coordinator, Medical Records Clerk, 05/2014 to 03/2016
Kubicki Draper Miami, FL,
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Received and processed medical records requests.
  • Input data into computer programs and filing systems.
  • Sorted materials and file according to guidelines.
  • Reviewed charts and flag incomplete or inaccurate information.
  • Adhered to all facility, company and legal guidelines.
  • Responded to materials requests and retrieved necessary information.
  • Obtained patient releases for dissemination of information.
  • Prepared mailings of information and documentation.
  • Interacted and communicated easily with department personnel and public.
  • Evaluated department procedures and recommended improvements to maximize efficiency.
  • Politely assisted customers in person and via telephone.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Responded to correspondence from insurance companies.
  • Scheduled appointments, registered patients.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Professionally and courteously verified appointment times with patients.
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms, therapy progress notes, FCE and medication orders).
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
Legal Assistant, 09/2013 to 05/2014
Evans Distribution Company Detroit, MI,
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw inventory and office supply purchases.
  • Transcribed legal documents and phone conversations.
  • Obtained signatures from attorneys for legal documents.
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
  • Processed appeals, motions and pretrial agreements.
  • Received and placed telephone calls to clients and prospective clients.
  • Scheduled and made appointments for 2 attorneys.
  • Assisted attorneys in collecting information such as employment, medical and other records.
  • Screened telephone calls and forwarded them to the appropriate departments.
  • Filed all pleadings with the court clerk.
  • Developed a working relationship with courts, clients, debtors and attorneys.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Filed all court documents on behalf of the attorneys.
  • Acted as first point of contact for all clients.
Owner Operator, 11/2006 to 08/2013
Benchmark Excavating City, STATE,
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
  • Managed employee benefits program and filed quarterly sale tax.
  • Oversaw daily office operations for staff of eight employees.
  • Prepared and distributed payroll for staff of eight direct reports.
  • Composed and drafted all outgoing correspondence and reports.
  • Oversaw inventory and office supply purchases.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Performed regular job site observations to provide direction for all general contractor personnel.
  • Determined the project schedule, which included the sequence of all construction activities.
  • Provided safety kits to all construction personnel, which complied with safety protocols for the job site.
  • Avoided construction delays by efficiently following through with all site inspections in a timely manner.
  • Scheduled all contractors and materials deliveries.
Education and Training
Associate: Health Information Management, Expected in 05/2022
Eastern Gateway Community College - Steubenville, OH
GED: General, Expected in 01/1989
Boyle County High School - Danville, KY

HHA (3 years) Data Entry (6 years) Insurance Verification (2 years) Insurance (2 years) Medical Records (4 years) Medical Terminology (5 years) HIPAA (5 years) Legal Terminology (2 years) Legal Research (2 years) Customer Service (10+ years) Call Center (, September 2020 to September 2024 driver's license CPR, AED, and Basic First Aid February 2020 to February 2022 Bloodborne Pathogens March 2020 to March 2022, Medical Coding Certification (October 2021), Medical Transcription January 2021 to Present

Activities and Honors
  • Member, Alumni Association
  • Dean's List

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Resume Strength

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Resume Overview

School Attended
  • Eastern Gateway Community College
  • Boyle County High School
Job Titles Held:
  • Home Health Aide
  • Patient Care Coordinator, Medical Records Clerk
  • Legal Assistant
  • Owner Operator
  • Associate
  • GED

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