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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Qualified [Job Title] specializing in personal care and related services under direction, instruction and supervision of registered nurse. Skilled at providing mobility support, administering medications and organizing appointments. Diligent about keeping areas clean and organized to maintain healthful, safe environment.

Skills
  • PHARMACY (10+ years)
  • CUSTOMER SERVICE (10+ years)
  • Microsoft Outlook (9 years)
  • WRITTEN AND VERBAL (10+ years)
  • COOKING (10+ years)
  • Pharmacy Tech (10+ years)
  • Compounding
  • Outlook
  • Billing (10+ years)
  • Typing (10+ years)
  • Inventory (10+ years)
  • Word (10+ years)
  • Microsoft Office (10+ years)
  • Time Management (10+ years)
  • Cash Handling (10+ years)
  • Data Entry (10+ years)
  • Microsoft Word
  • Alzheimer's Care
  • Home Care (10+ years)
  • Pharmacy Software (10+ years)
  • Hospice Care
  • Medical Terminology (10+ years)
  • Workers' Compensation (10+ years)
  • Nursing
  • Laundry
  • Caregiving
  • Patient Care
  • Medical Billing
  • Languages
  • English - Fluent
  • Certifications and Licenses
  • Registered Pharmacy Technician Supervisor
  • December 2017 to September 2018
  • Registered Pharmacy Technician
  • Drivers License
  • CPR Certification
  • Home Health Aide
  • Present
  • Registered Pharmacy Technician
  • December 2020 to December 2022
  • Registered in the state of FL
  • Additional Information
  • SKILLS & INTERESTS
  • Skills: Knowledge of medical terms, abbreviations, and pharmacy calculations; ability to successfully
  • Resolve
  • Issues; insurance negotiation and resolution; customer/patient mediation; recognizing and correcting
  • Errors;
  • Excellent written and verbal communication; exemplary customer service.
  • Billing, Cash Handling, COOKING, CPR, CUSTOMER SERVICE, Excellent customer service, Data Entry, Database, Directing, Drivers, Email, English, Fax, Filling, Insurance, Inventory, Mediation, Medical Billing, Medical Terminology, Microsoft Office, Mom, Outlook, Microsoft Outlook, Win, Word, Microsoft Word, Negotiation, Nursing, Receiving, Sales, Supervisor, Supervising, Technician, Phone, Time Management, Typing, Verbal communication, Workflow, Excellent written, WRITTEN
  • Organizational skills
  • Leadership
  • Reliable and trustworthy
  • Problem resolution
  • Analytical
  • Active listening
  • Planning
  • Work ethic
  • Client safety and first aid
  • Compassionate client care
  • Client documentation
Education and Training
Ruby's Academy For Health Occupations Fort Lauderdale, FL Expected in 10/2000 – – Certificate : Home Health Aide - GPA :
Hampton School Jamaica, Expected in 06/1986 – – High School Diploma : - GPA :
Hampton High School Plantation, FL Expected in 1986 – – High school diploma High school diploma : - GPA : Home Health Aide Training Program
Certifications
  • PHARMACY (10+ years)
  • CUSTOMER SERVICE (10+ years)
  • Microsoft Outlook (9 years)
  • WRITTEN AND VERBAL (10+ years)
  • COOKING (10+ years)
  • Pharmacy Tech (10+ years)
  • Compounding
  • Outlook
  • Billing (10+ years)
  • Typing (10+ years)
  • Inventory (10+ years)
  • Word (10+ years)
  • Microsoft Office (10+ years)
  • Time Management (10+ years)
  • Cash Handling (10+ years)
  • Data Entry (10+ years)
  • Microsoft Word
  • Alzheimer's Care
  • Home Care (10+ years)
  • Pharmacy Software (10+ years)
  • Hospice Care
  • Medical Terminology (10+ years)
  • Workers' Compensation (10+ years)
  • Nursing
  • Laundry
  • Caregiving
  • Patient Care
  • Medical Billing Languages
  • English - Fluent Certifications and Licenses Registered Pharmacy Technician Supervisor December 2017 to September 2018 Registered Pharmacy Technician Drivers License CPR Certification Home Health Aide Present Registered Pharmacy Technician December 2020 to December 2022 Registered in the state of FL
Experience
Medstar Research Institute - Home Health Aide
La Plata, MD, 09/2019 - Current
  • Taking care of hospice patients.
  • Taking care of Alzheimer's patients.
  • Monitoring mental and physical health of patients.
  • Stay at home mom from September 2006-September 2007 to take care of sick daughter.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Documented client progress in charts and logbooks.
  • Maintained clean and well-organized environment to promote client happiness and safety.
Hca - Registered Pharmacy Technician
Charleston, SC, 03/2010 - 04/2016
  • Processing prescriptions and performing data entry.
  • Filling and labeling prescriptions.
  • Restock automated dispensing cabinets (Pyxis MedStation) on nursing units.
  • Maintain adequate medication and OTC supplies stock levels and proper storage.
  • Deliver medication to patient care areas and outpatient facilities.
  • Monitoring prescription inventory for expired drugs.
  • Refilling emergency boxes, bags, and kits in an accurate and timely manner.
  • Attending to medication requests and phone calls.
  • Transferring patients from inpatient to outpatient database for a different level of care.
  • Professional knowledge of Win Pharm pharmacy software.
  • Handled over 140 daily prescription fills.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Managed inventory and reduced costs by negotiating prices with multiple generic pharmaceutical suppliers.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Processed prescriptions in [Software], checking against known patient allergies.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Supported pharmacist in preparing [Number] prescriptions daily.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Hca - Registered Pharmacy Technician Supervisor
Brandon, FL, 05/2016 - 09/2018
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Merchandised related products to drive pharmacy department sales.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Compiled customer demographic, allergy and medical history background.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Worked closely with store manager to maintain day-to-day operations.
  • Trained pharmacy interns and newly hired technicians.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
CVS/Pharmacy - Registered Pharmacy Technician
City, STATE, 09/2007 - 02/2010
  • Data entry of prescriptions and patient demographics.
  • Filling and labeling prescriptions for final verification by pharmacist.
  • Ordering medication and maintaining inventory.
  • Providing excellent customer service.
  • Making and receiving calls from doctors and nurses.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Communicated with insurance companies for billing purposes.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Supported pharmacist in preparing [Number] prescriptions daily.

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Resume Overview

School Attended

  • Ruby's Academy For Health Occupations
  • Hampton School
  • Hampton High School

Job Titles Held:

  • Home Health Aide
  • Registered Pharmacy Technician
  • Registered Pharmacy Technician Supervisor
  • Registered Pharmacy Technician

Degrees

  • Certificate
  • High School Diploma
  • High school diploma High school diploma

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