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home health aide administrative assistant resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Meticulous scheduler with 2 years of experience in Hospice industry. Fantastic attention to detail, collaboration skills and typing ability. Committed to streamlining organizational procedures to optimize office settings.

Skills
  • Office administration
  • Transporting Files
  • Routing Mail
  • Program Files Maintenance
  • Organizing Mail
  • Faxing Paperwork
  • Advanced MS Office Suite Knowledge
  • Mail distribution
  • Relationship building
  • Purchase orders organization
  • Documentation and control
  • Staff Management
  • Scheduling
  • Quality assurance
  • OSHA compliance
  • Time management
  • Team Bonding
  • Administrative support
  • Patient Scheduling
Work History
02/2019 to Current
Home Health Aide /Administrative Assistant Rochester General Health System East Penfield, NY,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Scheduled and accompanied client to medical appointments.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Used DeVero and MicroSoft Office to maintain records of services performed and apparent condition of patients.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Kept accurate records of patients' care, condition and progress.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Provided total hygiene care to several patients per shift by assisting with skincare, bathing and toileting.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
  • Answered phone calls and answered questions from potential customers.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Scheduling for HHA visits per clients schedule
03/2018 to 03/2020
Secretary/Receptionist Brookdale Senior Living Mechanicsburg, PA,
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
03/2016 to 03/2017
CNA/Unit Clerk Elderwood At Waverly City, STATE,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scanned records.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Obtained and organized medical records for office visits and scheduled labs.
04/2011 to 03/2016
CNA Riverview Manor City, STATE,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Expected in 06/2020 to to
High School Diploma:
Candor Central School District - Candor, NY,
GPA:
Expected in 06/2007 to to
Associate of Arts: Medical Assisting
Elmira Business Institute - Vestal, NY,
GPA:

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Resume Overview

School Attended

  • Candor Central School District
  • Elmira Business Institute

Job Titles Held:

  • Home Health Aide /Administrative Assistant
  • Secretary/Receptionist
  • CNA/Unit Clerk
  • CNA

Degrees

  • High School Diploma
  • Associate of Arts

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