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Home Health Aide Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Good listening skills
  • Home Health Care
  • Cleaning
  • Meal Preparation
  • Patient Care
Work History
Home Health Aide, 09/2014 to Current
Kaiser PermanenteWest Covina, CA,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Waitress, 03/2007 to 07/2014
Holiday RetirementEugene, OR,
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Teller, 09/2004 to 06/2007
Mass Bay Credit UnionQuincy, MA,
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Prepared, sorted and distributed Type reports to appropriate branches.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Organized and removed online banking files no longer in use.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Waitress, Cook, Cashier, Dishwasher., 06/1987 to 01/2000
Howells CafeCity, STATE,
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Used Type sprayer to loosen food residue and enhance cleaning.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Loaded more than Number glasses, silverware and dishes into dishwasher each shift, running average of Number loads per day.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Ordered and received products and supplies to stock kitchen areas.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
Education
High School Diploma: , Expected in 05/1990
Light Of Life Acadamy Christian School - Reno,tx,
GPA:
: , Expected in 09/1986
Springtown Middle School - Springtown, TX,
GPA:

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Resume Overview

School Attended
  • Light Of Life Acadamy Christian School
  • Springtown Middle School
Job Titles Held:
  • Home Health Aide
  • Waitress
  • Teller
  • Waitress, Cook, Cashier, Dishwasher.
Degrees
  • High School Diploma

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