Home Health Aide resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Qualified Home Caregiver specializing in personal care and related services under direction, instruction and supervision of registered nurse. Skilled at providing mobility support, administering medications and organizing appointments. Diligent about keeping areas clean and organized to maintain healthful, safe environment.
Dedicated Home Health Aide skilled in providing support to elderly clients by utilizing effective communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick-learning with aptitude for solving problems through critical thinking and handling conflicting priorities with concise time management.
Skills
Client documentation
Care plan management
Quality program protocols
Behavior redirection
Client safety and first aid
Compassionate client care
Case management experience
Knowledge of state regulations
Leadership
Organization
Relationship building
Work ethic
Collaboration
Coordination
Microsoft Office
MS Office
Experience
Home Health Aide, 10/2019 to Current Arcadia Home Care And Staffing – Belvedere, CA,
Improved patient outlook and daily living through compassionate care.
Supervised medication administration, personal hygiene and other activities of daily living.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Helped clients stay happy and healthy by providing mental and emotional support.
Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Maintained clean and well-organized environment to promote client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Tracked and reported clients' progress based on observations and conversations.
Delivered high level of assistance with cooking, meal preparation and shopping.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Facilitated best care by developing strong and trusting rapport with patient.
Documented client progress in charts and logbooks.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Customer Service Associate, 11/2018 to 10/2019 Capitol Federal Savings Bank – Prairie Village, KS,
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Reviewed account and service histories to identify trends and issues.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Documented conversations with customers to track requests, problems and solutions.
Processed customer account changes using Workwave Software.
Set up and activated customer accounts to maintain QA satisfaction levels.
Delivered service and support to each customer, paving way for future business opportunities.
Nursing Assistant, 01/2016 to 09/2018 Highmark Inc. – Charleston, WV,
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
Administered personal nursing assistance in pre- and post-operative situations.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education and Training
High School Diploma: , Expected in 07/2014 CITY SENIOR HIGH SCHOOL - Accra Ghana, GPA:
DIPLOMA: Practical Nursing, Expected in 08/2017 LAWRA NURSING COLLEGE - Upper West Ghana, GPA:
CERTIFICATE: LPN, Expected in AMERICAN SCHOOL OF NURSING & ALLIED HEALTH - Woodbridge, VA, GPA:
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