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Home Health Aide Resume Example

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HOME HEALTH AIDE
Professional Summary
Work History
Osf Healthcare- Home Health Aide
Mendota , IL01/2020 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Maintained clean, safe and well-organized patient environment.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Administered prescribed medications under direction of physician.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
Assurant- Front Desk Receptionist and Shake Maker
Burton , MI04/2018 - 11/2019
  • Enforced rules and held customers accountable for not following gym regulations.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Welcomed each new arrival pleasantly and confirmed each client by using their key tag to check in
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Retrieved mail, packages and documents on behalf of management and owners, promptly verifying receipt and arranging for pickup or transmittal.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Worked very well under a fast-paced front desk operations at busy tines from 5pm to 7pm and 6am-7am.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Resolved customer issues quickly and notified gym manager immediately when problems escalated.
  • Used quick response and dynamic service skills to build relationships with clients, improving customer retention rate.
  • Maintained a clean facility by cleaning equipment
Columbia Sportswear Company- Executive Assistant
Tannersville , PA02/2017 - 12/2018
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Payroll
  • Managed external contacts for Dr. and kept track of periodic communication needed for priority contacts.
  • Organized and updated schedule
  • Responded to emails and other correspondence to facilitate communication.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained appropriate filing of personal and professional documentation.
  • Answered high volume of phone calls and email inquiries.
  • Trusted with company credit card and used it for expenses for office and personal expenses for Doctor.
ALDO- Assistant Store Manager
City , STATE06/2014 - 08/2017
  • M
  • Optimized store displays and appearance via strategic merchandising.
  • Submitted orders for new inventory.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained new employees on proper protocols and customer service standards.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Reduced shrinkage 87% by closely monitoring inventory and security procedures.
Skills
  • Resource advocacy
  • Client education
  • Goal Setting
  • Counseling experience
  • Client advocacy
  • Program Management
  • Individual and group counseling
  • Substance abuse therapy
  • MS Office
  • Relationship development
  • Team management
Education
Erie Community CollegeCity, State05/2009Associate of Applied Science: Business Administration Applied Science
  • Continuing education in marketing
  • Professional development completed in communications
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Erie Community College

Job Titles Held:

  • Home Health Aide
  • Front Desk Receptionist and Shake Maker
  • Executive Assistant
  • Assistant Store Manager

Degrees

  • Associate of Applied Science : Business Administration Applied Science

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