Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
i'm a Home Health Aide with a current new york state Department of Health Certification. 5 years experience with physically disabled client. Monitored vital signs, assisted with feeding, bathing/grooming, positioning and range of motion exercises. Looking for a long term care position. I hold a degree in High School Diploma from Winford High School.
10/2013 to Current
home health aide St. Joseph Health Pomona, CA,
  • home health aide Buffalo, ny Observed and documented patient status and reported patient complaints to the case manager.
  • Read and recorded temperature, pulse and respiration.Planned, prepared and served meals and snacks according to prescribed diets .Cleaned and organized patients' living quarters.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming .Facilitated games and other activities to engage clients.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.
  • Documented resident records on daily flow sheets.
  • Assisted with ADLs.
  • Administered simple range of motion exercises.
  • Maintained a clean, orderly and well-stocked environment.
  • Provided patients and families with emotional support.
  • selective stuffing.
04/2013 to 10/2013
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Rotated stock by code and receiving date.
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Loaded flatbed by forklift and hand truck.
  • Packed containers and re-packed damaged containers.
  • As for customer service I did provided accurate and appropriate information in response to customer inquiries Demonstrated mastery of customer service call script within specified time frames Addressed customer service inquiries in a timely and accurate fashion.
  • Ran reports and supplied data to fulfill customer report requirements.
  • Properly directed inbound calls in phone queues to improve call flow.
  • Organized weekly sales reports for the sales department to track product success.
05/2012 to 2013
DEITARY AIDE North Country Academy Littleton, CO,
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural Background and religious practices.
  • Established healthful and therapeutic meal plans and menus.
  • Took necessary steps to meet customer needs and effectively resolve food Or service issues.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Served fresh, hot food with a smile in a timely manner.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Developed and oversaw preparation of specialized diets.
11/2011 to 02/2012
Sales person Chenega Corporation Lansing, MI,
  • Sold women, men, and children clothes.
  • Ensured accurate inventory delivery.
  • Managed inventory by stocking shelves, rotating stock and removing damaged products, and followed all code dating procedures for customer safety.
  • Priced stock.
  • Located items for customers.
  • Cleaned and organized sales floor, work area and shelves set up displays on sales floor.
  • Operated cash registers.
  • Received and processed cash, checks and coupons Issued receipts, cash refunds, exchanges and store credit Responded to customer requests.
  • Operated radio frequency tag reader to gather inventory data.
03/2008 to 06/2011
CAFE TEAM LEAD/ CASHIER/ FLOOR PARTNER Trident Security Services Inc Payson, AZ,
  • Cooked and prepared pizza, hot dog, cookies etc.
  • For members Cleaned store and washed dishes to keep the members happy and coming back worked in the meat department, stocking on the floor, and customer service Placed orders for inventory and unloaded trucks on days of delivery Greeted and ascertained customers' needs Placed special orders and called other stores to find desired items.
  • Maintained records related to sales.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Carefully prepared weekly payroll to keep up with projected revenue for the week.
  • Regularly updated computer systems with new pricing and daily food specials.
2008 to 09/2008
HOUSEKEEPING Bluegreen Resorts Palmyra, NJ,
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies Supplied guests with extra towels and toiletries when requested.Stocked room attendant carts with supplies.
  • Cleaned rooms to the satisfaction of all clients.
  • Cleaned 15 and up rooms a day Helped guests to their room, and with things that they needed.
06/2006 to 2008
certified nurse assistant NYC HHA And CNA INC City, STATE,
  • Worked in a nursing home and in patients' homes Cleaned and made beds was if they was in the hospital Cooked and made sure patients took they medicine on time, Shopped and want to doctor visit with patients when needed Washed and made sure patients had clean clothes helped out around house or room to make sure patients was safe and well rested.
01/2004 to 11/2007
SECURITY GUARD Esteemed Patrol Inc City, STATE,
  • Worked for shows, in work builds, night clubs, and apartment builds worked with metal detectors and other equipment to ensure job was done correctly Walked around to make sure the areas/ building was safe and in place Issued security badges and visitor passes to all guests.
  • Answered alarms and investigated disturbances.
  • Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
10/2003 to 03/2005
Customer Services Representative J&R Management Inc City, STATE,
  • Demonstrated mastery of customer service call script within specified time frames Provided accurate and appropriate information in response to customer inquiries.
  • Properly directed inbound calls in phone queues to improve call flow.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
  • Ran reports and supplied data to fulfill customer report requirements Addressed customer service inquiries in a timely and accurate fashion.
08/2001 to 10/2004
Youth Worker/ Construction Apprentice/ Trainee Youth Action Program & Homes City, STATE,
  • Filed, computer work, and answered phones Made and ran fund programs for kids that came to the programs.
  • Helped the kids that came to the program with their homework, reading, and other activities Planned and took kids on trips Cleaned, lifted, and carried building materials, tools and supplies.
  • Constructed, erected, installed and repaired structure, fixtures, wood and wallboard using carpenter's hand power tools.
  • Assembled cut and shape d materials, dowel pins and glue.
  • Used brush and power tools.
Expected in
High School Diploma:
Winford High School - ,
adaptive equipment, carpenter, Carpentry, case manager, Cash Handling, Cashier, cash registers, Cooking, credit, clients, customer service I, Customer Service, delivery, diagnosis, emotional support, Staff Training, fashion, Forklift, hand truck, health and safety standards, Home Health Aide, hot dog, Inventory, laundry, Team Lead, Materials, Materials Management, Ms Office, nursing home, payroll, Power Tools, power tools, pricing, Fast Learner, Radio, range of motion, reading, Read, receiving, Receptionist, record keeping, Retail Sales, safety, Sales, sales reports, Scheduling, script, Shipping, Staffing, phones, phone, Typing, 35 Wpm

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