LiveCareer-Resume

home health aide resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished [Job Title] with experience in beverage service and wide knowledge of drink recipes. Talented professional trained in mixology and recognized for innovative drink creations. Excels in fast-paced foodservice environments. Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication. Meticulous [Job Title] with background spanning all aspects of food service industry. Skilled at waiting tables, kitchen prep and serving drinks. Offers top-notch mixology and new drink creation skills. Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach.

Skills
  • Maintaining glassware stock
  • Anticipating guest needs
  • Suggestive selling
  • Beer, wine and soju cocktails
  • Outstanding customer service
  • Safe serving knowledge
  • Health codes compliance
  • Courteous
  • Balancing the cash register
  • Employee training
  • Elegant garnish station setup
  • Able to stand [Number] hours
  • Cocktail list development
  • Excellent judgment
  • Basic accounting
  • Food preparation
  • Extensive beer knowledge
  • Outgoing personality
  • Organizational ability
  • Food service
  • Maintaining a clean bar
  • Service-oriented mindset
  • Cash and credit transactions
Education and Training
Lecanto High School Lecanto, FL, Expected in 05/2011 High School Diploma : - GPA :
Manhattan Hairstyling Academy Tampa, FL Expected in : Cosmetology Education - GPA :
Anodyne Hyannis, MA, Expected in 01/2019 Certification : Home Health Aide - GPA :
  • Honor roll through entire course in 2019
  • graduated second highest grade overall
Experience
Good Shepherd Hospice - Home Health Aide
Smithtown, NY, 12/2019 - Current
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted terminally ill patients with bathing, grooming and dressing.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Documented client progress in charts and logbooks.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Delivered individualized care and services management for patients.
  • Met client demands by referring direct care providers.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Contributed to patient's independence by teaching skills needed for daily living.
  • Supported field staff, patients and families in dealing with clinical issues and concerns.
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Built positive rapport with referral sources to promote business services.
  • Assisted patients with personal care to alleviate burden on family members.
Morris Hospital - Hostess
Yorkville, IL, 09/2021 - 11/2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Burger King Corporation - Manager
Bartlett, IL, 02/2017 - 02/2019
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Assisted with training and onboarding of sales associates in store operations.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Reviewed applications for open positions and made knowledgeable hiring recommendations.
Department Of Defense - Bartender
Saint Petersburg, FL, 03/2018 - 12/2018
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Planned and updated menus to accommodate customer preferences.
  • Produced and balanced daily and weekly sales reports.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created unique cocktails for special events.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Restocked beer and liquor regularly and after special events.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Monitored patron alcohol consumption to encourage safety.
  • Collected appetizer, entree and wine orders from patrons.
  • Advertised, marketed and recommended drink options to guests.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Prepared specialty drinks to support servers.
  • Used POS system to input orders, create checks and issue receipts.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Made alcohol and beverage orders for clients.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.

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Resume Overview

School Attended

  • Lecanto High School
  • Manhattan Hairstyling Academy
  • Anodyne

Job Titles Held:

  • Home Health Aide
  • Hostess
  • Manager
  • Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Certification

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