- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Dedicated Home Health Aid brings 5-year background visiting patients in-home and performing array of nursing tasks, including conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Experienced Front Desk Agent with over 4 years of experience in Hospitality. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Waitress professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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Help At Home – Madison, AL,
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Transported clients for medical and personal outings.
Landry's – Lansing, MI,
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Used internal software to process reservations, check-ins and check-outs.
- Assisted at front desk when and handled purchases at gift shop.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Prepared weekly employee work schedules for team members.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
- Collected room deposits, fees and payments.
Uncle Julio's – Raleigh, NC,
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Bussed and reset tables to keep dining room and work areas clean.
Raymond Gardner High School - Turks And Caicos Islands,
Oseta Jolly Primary School - Turks And Caicos Islands,
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School Attended
- Raymond Gardner High School
- Oseta Jolly Primary School
Job Titles Held:
- Home Health Aide
- Front Desk Agent
- Waitress
Degrees
- High School Diploma
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