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home health aide resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Flexible, adaptable, detail-oriented, and costumer-focused Dental Receptionist and Home Health Aid. Although I have less than a year of job experience with retailing under my belt, I would like to further expand my work expertise in this field. I am a fast learner and I am able to handle multiple responsibilities simultaneously while providing exceptional customer service.

Skills
  • Complaint resolution
  • Excellent work ethic
  • Interpersonal Communication
  • Critical thinking
  • Responsible
  • Planning and Coordination
  • Customer Service-Oriented
  • Multi-Line Phone Systems
  • Positive Attitude and Energetic
  • Payment Processing
  • Multitasking and Prioritization
  • Reliable and Punctual
Work History
06/2018 to Current Home Health Aide The Mentor Network | Hackettstown, NJ,
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Supervised daily activities and provided assistance to staff.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed rapport to create safe and trusting environment for care.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
06/2016 to Current Dental Office Receptionist Premise Health | Fort Pierce, FL,
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Registered and verified patient records before triage with most up-to-date information.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed patient referrals to other medical specialists.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Helped patients complete necessary medical forms and documentation.
  • Scheduled, rescheduled and cancelled appointments for dental patients.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
01/2019 to 05/2019 Crew Team Member Culvers Restaurant | Raymore, MO,
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Maintained productive, efficient approach to all tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Sought out ways to go above and beyond job requirements.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Offered exceptional customer service to all guests.
  • Worked different stations to provide optimal coverage and meet production goals.
05/2018 to 11/2018 Personal Assistant to Children's Book Author The Friends Of Rick Daniels | City, STATE,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Organized and attended meetings, including compiling all related documents and reports.
  • Sourced and ordered office equipment and supplies.
  • Informed vendors and contractors of client project requirements to foster client satisfaction.
Education
Expected in 05/2018 to to High School Diploma | St. John's College High School, Washington, D.C. , GPA:

3.2 GPA & Honor Roll With Distinction 2017 & 2018

Certifications
  • HHA - Home Health Aide
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • St. John's College High School

Job Titles Held:

  • Home Health Aide
  • Dental Office Receptionist
  • Crew Team Member
  • Personal Assistant to Children's Book Author

Degrees

  • High School Diploma

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