Home Health Aide Resume Example Advisacare

HOME HEALTH AIDE

Professional Summary

Work History

Advisacare - Home Health AideCanton , MI04/2020 - Current

Administered Type and Type medications to patients and remained vigilant for negative side effects.
Provided information about health system navigation, patient rights and health information privacy.
Provided patients with assistance in completing such tasks as Task and Task, effectively reducing daily burden on family members.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations.
Documented vital statistics and coordinated with health care providers.
Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
Provided direct personal care and administrative services to clients.
Developed rapport to create safe and trusting environment for care.
Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
Administered medication as directed by physician.
Provided transportation, managing and scheduling appointments.
Assisted clients by performing laundry, meal preparation and other tasks.
Supervised daily activities and provided assistance when needed.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
Provided mobility assistance such as walking and regular exercising.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Cooked tasty, nourishing meals for patients with Type and Type conditions to promote better nutrition.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Worked to improve and enhance patient lives through effective and compassionate care.
Administered prescribed medications under direction of physician.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Assisted disabled clients in any way necessary to facilitate independence and well-being.

Advisacare - Home Health AideMacomb County , MI04/2010 - 06/2015

AT&T Inc. - Customer Relationship OfficerCity , STATE01/1978 - 04/2008

Boosted sales revenue by skillfully promoting diverse telecommunication options.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Communicated with vendors regarding back order availability, future inventory and special orders.
Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
Regularly exceeded daily sales and product add-on quotas.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Entered customer interaction details in Software to track requests, document problems and record solutions offered.
Answered constant flow of customer calls with up to Number calls in queue per minute.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Provided primary customer support to internal and external customers in fast-paced environment.

Skills

Education

06/1977

Florida State University

City, State

Bachelor : Special Education

Resume Overview

School Attended

Florida State University

Job Titles Held:

Home Health Aide
Customer Relationship Officer

Degrees

Bachelor : Special Education

Home Health Aide Resume Example

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