Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Skills
Cash drawer balancing
Issue resolution
POS systems
Payment processing
Customer greeting
ID verification
Customer assistance
Product recommendations
Customer order recording
Credit and cash transactions
Cash management
Cash register operation
Menu memorization
Hors d'oeuvres service
Menu knowledge
Special dietary requirements
Price memorization
Dining customer service
Food safety understanding
Liquor, wine and food service
Table setting arrangements
High-volume dining
Bussing expertise
Buffet setup and takedown
Prompt table clearance
Conflict and dispute resolution
Seating assignment preparation
Relationship management
Experience
Home Health Aide, 09/2018 - Current Baycare Health System, Inc – Tampa, FL,
Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
Monitored clients' progress to report necessary changes.
Worked to improve patient outlook and daily living through compassionate care.
Administered personal care to clients within private home settings and championed patient independence and well-being.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
Delivered individualized care and services management for all patients.
Prepared high-quality nutritious meals for patients with hypertension and diabates conditions to promote better overall health and improve eating habits.
Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
Provided mental and emotional support to keep clients happy and healthy.
Administered all necessary medications as directed by care plan.
Secretary, 03/2018 - Current Department Of Defense – Minot Air Force Base, ND,
Received and routed incoming calls and correspondence to promote timely communication.
Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
Kept reception area clean and organized to offer positive first impression to every visitor.
Created and maintained spreadsheets and developed administrative and logistical reports.
Server, 05/2016 - 02/2018 Ssp Group – Madison, WI,
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Placed reservations through phone and email on table.
Managed closing duties, including restocking items.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
Associate of Applied Science: Biological And Physical Sciences, Expected in 05/2022 - Collin County Community College District - Plano, TX GPA:
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