Home Health Aide Resume Example
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HOME HEALTH AIDE
Summary
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Experience
09/2018 - CurrentCompany Name - Home Health AideCity, State
- Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
- Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
- Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
- Monitored clients' progress to report necessary changes.
- Worked to improve patient outlook and daily living through compassionate care.
- Administered personal care to clients within private home settings and championed patient independence and well-being.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
- Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
- Delivered individualized care and services management for all patients.
- Prepared high-quality nutritious meals for patients with hypertension and diabates conditions to promote better overall health and improve eating habits.
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
- Provided mental and emotional support to keep clients happy and healthy.
- Administered all necessary medications as directed by care plan.
03/2018 - CurrentCompany Name - SecretaryCity, State
- Received and routed incoming calls and correspondence to promote timely communication.
- Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Created and maintained spreadsheets and developed administrative and logistical reports.
05/2016 - 02/2018Company Name - ServerCity, State
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Placed reservations through phone and email on table.
- Managed closing duties, including restocking items.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Skills
- Cash drawer balancing
- Issue resolution
- POS systems
- Payment processing
- Customer greeting
- ID verification
- Customer assistance
- Product recommendations
- Customer order recording
- Credit and cash transactions
- Cash management
- Cash register operation
- Menu memorization
- Hors d'oeuvres service
- Menu knowledge
- Special dietary requirements
- Price memorization
- Dining customer service
- Food safety understanding
- Liquor, wine and food service
- Table setting arrangements
- High-volume dining
- Bussing expertise
- Buffet setup and takedown
- Prompt table clearance
- Conflict and dispute resolution
- Seating assignment preparation
- Relationship management
Education and Training
Expected in 05/2022Collin County Community College DistrictCity, StateAssociate of Applied Science: Biological And Physical Sciences
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Resume Overview
School Attended
- Collin County Community College District
Job Titles Held:
- Home Health Aide
- Secretary
- Server
Degrees
- Associate of Applied Science : Biological And Physical Sciences
