Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

  • Cash drawer balancing
  • Issue resolution
  • POS systems
  • Payment processing
  • Customer greeting
  • ID verification
  • Customer assistance
  • Product recommendations
  • Customer order recording
  • Credit and cash transactions
  • Cash management
  • Cash register operation
  • Menu memorization
  • Hors d'oeuvres service
  • Menu knowledge
  • Special dietary requirements
  • Price memorization
  • Dining customer service
  • Food safety understanding
  • Liquor, wine and food service
  • Table setting arrangements
  • High-volume dining
  • Bussing expertise
  • Buffet setup and takedown
  • Prompt table clearance
  • Conflict and dispute resolution
  • Seating assignment preparation
  • Relationship management
Home Health Aide, 09/2018 - Current
Baycare Health System, Inc Tampa, FL,
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Monitored clients' progress to report necessary changes.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Mopped floors, vacuumed, washed dishes and performed array of other household chores to assist clients.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Delivered individualized care and services management for all patients.
  • Prepared high-quality nutritious meals for patients with hypertension and diabates conditions to promote better overall health and improve eating habits.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Administered all necessary medications as directed by care plan.
Secretary, 03/2018 - Current
Department Of Defense Minot Air Force Base, ND,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
Server, 05/2016 - 02/2018
Ssp Group Madison, WI,
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Placed reservations through phone and email on table.
  • Managed closing duties, including restocking items.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
Associate of Applied Science: Biological And Physical Sciences, Expected in 05/2022
Collin County Community College District - Plano, TX

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School Attended

  • Collin County Community College District

Job Titles Held:

  • Home Health Aide
  • Secretary
  • Server


  • Associate of Applied Science

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