home health aide resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • First Aid and Safety
  • Patient Care
  • State Regulations Knowledge
  • Cleaning
  • Meal Preparation
  • Home Health Care
  • Bathing
  • Patient Bathing
  • Basic Math
  • Customer Service
  • Organization and Time Management
  • Self-Motivated
  • Medication Administration
  • Community integration
  • Attention to Detail
  • Written Communication
Work History
Home Health Aide, 12/2020 to 04/2021
Baycare Health System, IncLutz, FL,
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Administered prescribed medications under direction of physician.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted disabled clients to support independence and well-being.
  • Improved patients' comfort with massage and application of topical treatments.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Documented vital statistics and coordinated with health care providers.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Head Cashier, 11/2019 to 10/2020
Blain Supply, Inc.Jackson, MI,
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Built effective training and coaching strategies to optimize team performance.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Developed standard operating procedures.
  • Displayed new stock and rotated existing products.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Increased customer loyalty and retention.
  • Directed team of 3 cashiers to maximize performance and deliver exceptional service to every customer.
  • Evaluated professionalism of checkouts every hour and kep team members on top of cleaning tasks.
  • Restocked and organized merchandise in front lanes.
  • Processed checks, cash and credit purchases or refunds.
Customer Service Crew Member, 06/2019 to 10/2019
Mcdonald'sCumming, GA,
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Provided primary customer support to internal and external customers.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided ongoing guest service.
  • Trained staff on operating procedures and company services.
  • Implemented and developed customer service training processes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Operated POS system to itemize and complete average of Number customer purchases.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Crew Member Cook, 01/2019 to 05/2019
Taco Bell RestaurantCity, STATE,
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Maximized sales potential by properly prepping, storing and rotating food products.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Handled portion control activities according to specified instructions provided by chef.
  • Kept kitchen up to code for health and safety inspections.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared meals with special accommodations for those with allergies.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Scrubbed grill every night and on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Trained and assisted new kitchen staff members.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Wore protective attire and shoes, and uniform and alerted customers of hot food and beverages to maintain safety.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Washed, chopped, stored and put away vegetables and other ingredients.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
Diploma: , Expected in 05/2016 to Marion C. Moore - Louisville, KY,
Medical Billing And Coding: , Expected in 03/2020 to Miller-Motte Technical College - Clarksville - Clarksville, TN

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Resume Overview

School Attended

  • Marion C. Moore
  • Miller-Motte Technical College - Clarksville

Job Titles Held:

  • Home Health Aide
  • Head Cashier
  • Customer Service Crew Member
  • Crew Member Cook


  • Diploma
  • Medical Billing And Coding

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