home health aide resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
I am a highly motivated, integrity filled, professional team player. I am able to work independently, as well as collaborate and communicate with team members. I learn new skills quickly and am interested in advancement in my abilities and career within my work environment.
Skills
Community activities
Client safety and first aid
Client documentation
Behavior redirection
Care plan management
Quality program protocols
Compassionate client care
Case management experience
Knowledge of state regulations
Conflict resolution
Troubleshooting
Friendly, positive attitude
Basic math
Organization
Team building
Working collaboratively
Supervision
Team management
Materials transport
Safety and compliance
Shipping coordination
Quality assurance
Data evaluation
Package preparation
Route planning
Time management
Data management
People skills
Collaboration
Leadership
Active listening
Client account management
Asset protection expertise
Policy adjustment knowledge
Insurance sales strategy
Client retention
Email marketing
Customer follow-up
Policy management expertise
Cross-selling and upselling
Computer skills
Flexible
Microsoft Office
Experience
Home Health Aide, 03/2020 to Current Marshall Medical Center – Georgetown, CA,
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Helped clients stay happy and healthy by providing mental and emotional support.
Planned optimal meals based on established nutritional plans.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Tracked and reported clients' progress based on observations and conversations.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Delivered high level of assistance with cooking, meal preparation and shopping.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Maintained clean and well-organized environment to promote client happiness and safety.
Shipping Receiver/Inventory Specialist, 07/2018 to 03/2020 University Of Vermont – Burlington, VT,
Entered information into Microsoftto update inventory and status reports.
Delivered production schedules to out going team to provide established timeframes for delivering services.
Performed scheduled inventory counts and supply audits.
Assessed delivered contents against original orders.
Resolved customer complaints immediately, escalating those that required additional assistance.
Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Met store customers on floor and discussed needs.
Meticulously maintained records to track adjustments, pallet audits and errors.
Maintained accurate log of discrepancies pertaining to damaged packages and identified new process to alleviate losses from lost parcels.
Utilized tracking systems and documentation to trace cargo on its route.
Secured items and packages for transport to alleviate damage.
Consulted with department supervisors and department teams to evaluate needs and discuss corrective actions for individual concerns.
Accurately entered data using Microsoft and efficiently completed all paperwork.
Completed forecasts to determine needed inventory.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Protected store assets with effective loss prevention strategies.
Documented production volume, materials consumption and quality issues in Microsoft to keep management well-informed and support proactive planning.
Controlled inventory to eliminate expenses and ensure optimal stock.
Licensed Insurance Producer, 04/2017 to 07/2018 Steve Mueller Agency, State Farm – City, STATE,
Pursued continued professional development through insurance workshops, course and webinars.
Offered policy guidance and management to promote asset protection.
Upsold products to policyholders and potential new clients.
Exceeded company sales goals for new policies.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Drove client retention by increasing savings opportunities and identifying premium discounts.
Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
Engaged customers and provided high level of service by carefully explaining details about documents.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Cultivated professional relations to establish long-term profitable partnerships.
Analyzed customer needs and provided best options, upselling products and services.
Counselor, 06/2012 to 07/2014 Nexus Academy – City, STATE,
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
Enforced discipline and policies to protect safety of recreational activity participants.
Observed participants for signs of physical distress and stopped activity to administer care.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Planned, organized, facilitated and promoted diverse recreational programs.
Diversified recreational offerings by building and overseeing activity schedule.
Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
Established, identified and assessed event goals and intended outcomes.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Developed events and programs in consideration of needs, abilities and interests of participants.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Helped participants enjoy activities while ensuring adherence to protocol.
Education and Training
Associate of Arts: General Education, Expected in 05/2020 to Kankakee Community College - Kankakee, IL GPA:
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