Versatile patient focus healthcare professional with excellent communication skills demonstrated by over 20 years of experience in the field.
- Exceptional customer service
- Ability to excel in fast-pasted, changing and challenging environment
- Strong organizational, multi-task management, deadline-oriented and time management Coordination
- Medical terminology and patient charting
- Health insurance eligibility verification and processing
- Computer proficiency, Microsoft Office Suite, Microsoft outlook, Microsoft Powerpoint, Microsoft word and Email
[Name] Academic Achievement Award
PTC Career Institute, Reisterstown MD,
Grove, OK, 2014 - 2014
Assist elderly couple, Mr. Eargle (Dementia) and Mrs. Eargle (Diabetic and Kidney failure) with activities of daily living, administered medication, meal preparation and light housekeeping. Emerge Inc., Columbia MD, assist developmental disabled residents with the highest quality of life, a liaison between residents, family and community. (2014-2014) American Career Institute, Baltimore MD., (instructor), observe and provide peer assistance for colleagues. Participate in a formalized peer review process as a formative evaluator. Identify curriculum needs of the faculty, coordinated and implemented updates in the standard based curriculum. Organized the collaboration with colleagues in the adoption of curriculum resources that are consistent with ACI Medical Assistant courses: Pharmacology, Medical Assistant Procedures, Medical Terminology, Pathophysiology, Law & Ethics for Medical Careers, Medisoft and Medical Insurance Billing. Ensured that all textbooks where effectively used as a resource to meet curriculum goals. Also served as a resource to the School Advisory Board and working with school administrators to develop, implement, and evaluate the school's Continuous Improvement Plan. (2010-2013)
Auburn, NY, 01/2009 - 01/2010 assist developmental disabled residents with the highest quality of life, a liaison between residents, family and community. (2008-2011) Glen Burnie MD., (IM) 1:1 position, Implement meaningful daily activities that are rewarding and that promote personal growth. Responsible for providing work/ activities skills, habits and behaviors that assist individuals in attaining outcomes and goals that enhances the individuals' quality of life. Also to serve as the individuals advocate.(2009-2010)
Miller Place, NY, 2007 - 2009
provide support to the nursing staff in Disease Management, Utilization Management, and Case Management. Verify insurance and negotiate patient financial responsibility of procedure with the provider. Also on Swat Team, assist in precert (preauthorization call center). Ensure the appropriate transition of patient care across the care continuum.
West Hollywood, CA, 07/2000 - 05/2005
Baltimore MD., (CNA/GNA) temporary assignments in personal homes, hospitals, as well as long term care facilities. Duties included complete patient care, assist on doctor appointments, light housekeeping, prepare well balance meals also used hospital equipment (hoya lift etc.)
West Columbia, SC, 01/1997 - 07/2000
live -in position duties included assisting developmental disable residents with the highest quality of life, a liaison between family and community. Activity Planner, Implement IEP, IFP & IPP, keep medical records in compliance with DDA regulations, insurance verification and schedule doctor appointments. Schedule and supervise house staff, budget household funds and payroll.
Gilbert, AZ, 01/1994 - 07/1997
live -in position duties included assisting developmental disable residents with the highest quality of life, a liaison between family and community. Activity Planner, Implement IEP, IFP & IPP, keep medical records in compliance with DDA regulations, insurance verification and schedule doctor appointments. Schedule and supervise house staff, budget household funds and payroll.
City, STATE, 06/1985 - 11/1993
Complete patient care, including but not limited to: input/output charting, bandage wound changing, vital signs, glucose monitor and transport throughout the hospital for test.
- Excellent interpersonal skills
- Effectively interacts with patients and families. HIPAA compliance and OSHA regulations
- CPR and Safety First Aid
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Resume Overview
School Attended
- Sojourner Douglass College
- PTC Career Institute
Job Titles Held:
- Home health aide
- individuals advocate
- Medical Coordinator
- Home Health Aide
- Residential Manager
- residential manager
- patient care technician
Degrees
- Bachelor of Arts
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