Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Diversely qualified Health Aide trained and certified in providing ranging services, including skilled nursing, assisted living, post-acute medical and rehabilitation, hospice care and [Type] therapy. Provide empathetic, personal care to patients, promoting comfort and support. Skilled in working with disabled and elderly patients with patience, humor and attention to detail.

Skills
  • Progress documentation
  • Community integration
  • Care plan assessment
  • First Aid and Safety
  • Training & Development
  • Organization and Time management
  • Responsible
  • Detail-oriented
  • Microsoft Office
Work History
12/2011 to 04/2020
Home Health Aide Senior Lifestyle Corporation Charlotte, NC,
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Maintained clean, safe and well-organized patient environment.
  • Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Delivered compassionate care to improve and enhance patient lives.
  • Provided mobility assistance such as walking and regular exercising.
05/2009 to 12/2010
Assistant Manager Approved Cash Advance Ridgeland, MS,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Monitored security and handled incidents calmly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
08/2004 to 04/2009
Assistant Store Manager Save-A-Lot Wentzville, MO,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Analyzed and interpreted store trends to facilitate planning.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store daily to identify and proactively resolve issues negatively impacting operations.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Education
Expected in 05/2020
Associate of Arts:
Saint Paul College - Saint Paul, MN
GPA:

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Resume Overview

School Attended

  • Saint Paul College

Job Titles Held:

  • Home Health Aide
  • Assistant Manager
  • Assistant Store Manager

Degrees

  • Associate of Arts

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