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home care aide resume example with 10 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Experienced retail professional with strong leadership and relationship-building skills.very diverse background in many different types of customer service. Excellent communicator with 2 years in a demanding call center environment as a Customer Service Representative.
Skills
  • Flexible schedule availability
  • Honest, trustworthy and punctual
  • Management and leadership experience
  • Proficient in customer service
  • Strong client-interaction skills
  • Strong time management skills
  • Excellent multi-tasker
  • Organizing data and compiling summaries and tabulations
  • Able to work in continuously-standing position for four or more hours
  • Energetic, friendly and enthusiastic
  • General knowledge of computer software
Work History
home care aide, 01/2015 - Current
Addus Homecare Corporation Deming, NM,
  • Responsible for primary care, case management, and medication management.
  • Assessed patients and documented their medical histories.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.


customer service representative , 05/2013 - 11/2014
Sandvik Mebane, NC,
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Answered a constant flow of customer calls with up to 20 calls in queue per minute.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.


assistant manager, 02/2012 - 02/2013
Five Guys Hopkins, MN,
  • Prepared food items
  • Placed food trays over food warmers for immediate service
  • Relayed food orders to cooks
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Prepared daily food items, and cooked simple foods and beverages


barista, 03/2011 - 02/2012
Winona Health Winona, MN,
  • Made and served 30 café beverages per day with speed, quality and consistency.
  • Memorized recipes for 20 specialty coffee beverages and seasonal offerings.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.


deli clerk, 07/2009 - 11/2009
Meijer, Inc. , WI,
  • Placed food trays over food warmers for immediate service
  • Spoke with patrons to ensure satisfaction with food and service
  • Prepared food items
  • Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Portioned, arranged, and garnished food, and served food to waiters or patrons


Education
High School Diploma: , Expected in 2009
-
sweet home highschool - Sweet Home, OR
GPA:
Status -
Certifications
home care aide state cerification,

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Resume Overview

School Attended

  • sweet home highschool

Job Titles Held:

  • home care aide
  • customer service representative
  • assistant manager
  • barista
  • deli clerk

Degrees

  • High School Diploma

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