hiring and recruiting manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Recruiting professional with forward-thinking, adaptable and detail-oriented approach to meeting employer requirements. Well-versed in job boards and online recruiting techniques. Successful training, supervising and motivating high-performance recruitment teams.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Dedicated
  • Dependable
  • Quick Learner
  • OSHA
  • Adaptable
  • Efficient
  • Insurance knowledgeable
  • Managing
  • Scheduling
  • Team Player
  • Document review
  • Patient assessment
  • Payment reconciliation
  • Confidentiality
  • Medical Records Management
  • Payment collection and processing
  • Selection strategies
  • Recruitment
  • Organization and Time management
  • Organizational Development
  • Equal opportunities facilitation
Work History
Hiring and Recruiting Manager, 02/2020 to Current
Drury HotelsBaton Rouge, LA,
  • Managed recruitment team and educated and mentored new advisors.
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Streamlined recruiting processes for entire team.
  • Adhered to corporate branding requirements when filling positions.
  • Recruited top talent to maximize profitability.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Directed onboarding and training for new employees each year, keeping company operations smooth and production efficient with skilled candidates.
Dental Treatment Coordinator, 09/2018 to 12/2019
University Of KentuckyLexington, KY,
  • Implemented Eaglesoft for digitizing and organizing numerous medical records.
  • Managed financial documentations such as treatment plans and invoices as well as organized patient files and streamlined operations to improve efficiency.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Coordinated patient scheduling, check-in, check-out and payments for billing as well as contacted medical as well as dental offices to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Collaborated with assistants and 9 doctors to prepare and set up rooms with adequate supplies and equipment.
  • Managed master calendar and scheduled appointments for 9 providers based on optimal patient loads and availability.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Improved timely payment of bills by developing flexible treatment and payment plans for patients.
  • Completed and filed financial documentation for accounting purposes.
FRONT DESK/Sales Associate Team Leader, 06/2018 to 01/2019
Massage EnvyCity, STATE,
  • Created and updated physical records and digital files to maintain current, accurate documentation.
  • Prepared weekly employee work schedules for multiple team members ensuring all shifts received adequate coverage.
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required. I also mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches. Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies and prepared and submitted end-of-shift reports.
  • Conducted inventory counts by adding each item in stock and documenting in system.
Darden RestaurantsCity, STATE,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification to enforce age requirement for alcoholic beverages.
B.A: Health Communication, Expected in
UNC-Charlotte - Charlotte, NC,
  • Continuing education in Health Communication
  • Minored in Spanish
High School Diploma: , Expected in 2012
Greensboro College Middle College (GCMC) - Greensboro, NC,
Additional Information

Fluent speaker in Arabic

Primary Level Spanish Speaker

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Resume Overview

School Attended

  • UNC-Charlotte
  • Greensboro College Middle College (GCMC)

Job Titles Held:

  • Hiring and Recruiting Manager
  • Dental Treatment Coordinator
  • FRONT DESK/Sales Associate Team Leader


  • B.A
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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