Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate health aid focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Qualified health aid specializes in personal care and related services under direction, instruction and supervision of registered nurse. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Skills
  • Client safety and first aid
  • Client documentation
  • Care plan management
  • Behavior redirection
Experience
Hha, 01/2019 to Current
Good Shepherd HospiceAda, OK,
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Coordinated community outreach and local events to educate on chronic illness, at-home care and preventive self-exams.
  • Assisted terminally ill patients with bathing, grooming and dressing.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Transported clients to doctor's appointments and errands.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Documented client progress in charts and logbooks.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Planned optimal meals based on established nutritional plans.
  • Delivered activities that provided cognitive stimulation and entertainment.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Delivered individualized care and services management for all patients.
  • Met client demands by referring direct care providers.
  • Advocated for establishment of healthier lifestyle practices to achieve optimal wellness.
  • Contributed to patient's independence by teaching skills needed for daily living such as meal prep and financial planning.
  • Supported field staff, patients and families in dealing with clinical issues and concerns.
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
  • Assisted patients with personal care to alleviate burden on family members.
  • Reviewed processes to improve quality, identify pain points and address training issues.
  • Built positive rapport with referral sources to promote business services.
  • Monitored employee performance and applied objective feedback to inform evaluations.
  • Scheduled on-call personnel to ensure adequate staff coverage.
  • Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Monitored and managed referral volume according to staff availability.
  • Coordinated activities for geriatric patients in adult daycare environment.
General Manager, 03/2018 to 01/2019
AaronsFountain Hills, AZ,
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
  • Tracked monthly sales to generate reports for business development planning.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Facilitated monthly workshops to share best practices to optimize productivity.
  • Oversaw corporate communications to streamline data and information sharing initiatives.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Participated in organizational transformation and implementation activities to monitor corporate restructures.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Liaised with cross-functional teams to develop product positioning strategies.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Directed successful turnaround by eliminating over $4700 in debt within one quarter.
Housekeeper Supervisor, 05/2017 to 03/2018
Mhc Equity Lifestyle PropertiesPalm Desert, CA,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Organized supplies for use based on expected customer needs.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
Education and Training
High School Diploma: , Expected in 05/2002
Johnstown Senior High School - Johnstown, NY
GPA:
Certifications

certified cpr

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Resume Overview

School Attended

  • Johnstown Senior High School

Job Titles Held:

  • Hha
  • General Manager
  • Housekeeper Supervisor

Degrees

  • High School Diploma

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