Health Unit Coordinator Nursing Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Healthcare worker with proven ability to ensure exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

  • Process improvements
  • Case management
  • Regulatory compliance
  • Patient education
  • Relationship building and retention
  • Multidisciplinary team collaboration
  • Training and development
  • Inventory and restocking
  • Seasoned in medical clinical procedures
  • Occupancy strategies
Work History
08/2014 to Current Health Unit Coordinator/Nursing Assistant Veterans Administration | Fort Harrison, MT,
  • Communicated with patients, ensuring that medical information was kept private.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Administered medications or treatments such as catheterizations, suppositories, enemas and douches, as directed by nurse or physician.
  • Collaborated with Doctors/Team Leaders to maintain daily operations.
06/2012 to 12/2015 Medical Administrative Assistant BlueGreen Home Healthcare | City, STATE,
  • Maintained current and accurate medical records for over 800 patients.
  • Completed and filed financial documentation for accounting purposes.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Completed billing and coding duties to ensure claims were successfully submitted.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
  • Communicated with patients regarding payments on outstanding accounts.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Scheduled surgeries for multiple surgeons and booked operating rooms.
10/2011 to 04/2013 Cashier/Hostess Frisch's Big Boy | City, STATE,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Expected in 05/2013 High School Diploma | West Carrollton High School, , GPA:
Expected in | Nursing Sinclair Community College, , GPA:
  • Board member of Kettering Emergency Department Unit Council
  • Stop the Bleed Communities Member

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Resume Strength

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Resume Overview

School Attended
  • West Carrollton High School
  • Sinclair Community College
Job Titles Held:
  • Health Unit Coordinator/Nursing Assistant
  • Medical Administrative Assistant
  • Cashier/Hostess
  • High School Diploma
  • Some College (No Degree)