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health unit coordinator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Expert Health Unit Coordinators with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations. I am a versatile and results-oriented professional who obsesses excellent interpersonal skills and the ability to communicate concisely and articulately at all levels. Attentive to detail with a practical approach to problem solving and the organization required to ensure that deadlines and objectives are achieved. Enjoys being part of a successful and productive team.

Skills
  • Hospital coordination
  • Patient relations
  • Communication
  • Team building
  • Microsoft Softwear proficiency
Experience
01/2000 to Current
Health Unit Coordinator Adventist Health System Tavares, FL,
  • Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
  • Maintained unit supplies and equipment for medical staff and patient care needs.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Managed all administrative needs of Neuroscience and Surgery Unit.
10/2019 to 12/2019
Patient Care Technician Mount Sinai Medical Center Of Miami Beach Miami Shores, FL,
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Supported nurses in daily patient care activities by taking vital signs, measuring blood sugar as needed and emptying drains, foley bags , etc.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Responded to bell or light signal calls within maximum one minute to assist patients with needs.
  • Responded promptly to patient call lights to provide physical and emotional support.
02/2010 to 09/2013
Billing Insurance Specialist Public Health Management Corporation Harrisburg, PA,
  • Verifying patient insurance benefits by calling insurance provider.
  • Quoting time of service charges for outpatient spinal surgery based on insurance type and coverage.
  • Performing daily reports on Microsoft Excel.
  • Provide customer service to Patients and different departments.
  • Proficient in Call-Center and AMKAI Charts Software, medical records, insurance information.
  • Cross trained to do some pre-authorizations.
  • Generate Monthly quota reports.
  • Work as a team to meet company goals, typing, compiling and preparing reports, presentations and correspondence.
  • Managing databases and filing systems, implementing and maintaining procedures/administrative systems.
12/2006 to 01/2010
Receptionist/ Office Assistant Modern Technology Solutions, Inc. Beavercreek, OH,
  • Proficient knowledge of Microsoft Office and Goldmine.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Education and Training
Expected in 05/2022
Bachelor of Science: Health Administration Management
Saint Petersburg College - St. Petersburg, FL,
GPA:
Expected in 07/2017
Associate of Arts:
St. Petersburg College - ,
GPA:
Expected in 05/2019
Certified Nurse Assistant in CNA:
Saint Petersburg - St. Petersburg, FL,
GPA:
Activities and Honors
Certifications
May 2019 to May 2021

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Resume Overview

School Attended

  • Saint Petersburg College
  • St. Petersburg College
  • Saint Petersburg

Job Titles Held:

  • Health Unit Coordinator
  • Patient Care Technician
  • Billing Insurance Specialist
  • Receptionist/ Office Assistant

Degrees

  • Bachelor of Science
  • Associate of Arts
  • Certified Nurse Assistant in CNA

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