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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Health Unit Coordinator Advanced with 23 years experience in a fast- paced hospital setting. Delivers excellent customer service and handles tasks with accuracy and efficiency. Advanced knowledge of hospital medical terminology and have a clear and concise knowledge of HIPPA policies and practices. Supports quality patient care and services. Motivated to strive for the best possible outcome being an effective team player. Ability to collect and maintain medical record information within several databases and maintain patient lists and reports with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate appointments for admission of patients. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection. Recognized for strong customer service. Enthusiastic Health Unit Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Super user training in epic system. Motivated to grow in different areas of the hospital setting to excel and advance my knowledge of different levels of care and to experience what the Advanced Health Unit Coordinators learn from each area. Excellent reputation for resolving problems and improving customer satisfaction. . Recognized consistently for performance and excellence in contributions to success Goal-driven Healthcare professional well-versed in training new employees, highly organized and hardworking with excellent planning and management skills.

Skills
  • Epic Systems
  • Decision Making
  • Critical Thinking
  • Emergency Readiness
  • Time Management
  • Verbal and Written Communication
  • Problem Resolution
  • HIPAA Guidelines
Work History
Health Unit Coordinator Advanced, 05/2010 - Current
DUKE REGIONAL HOSPITAL City, STATE,
  • Responsible for patient registration, accuracy of correct patient demographics, insurance information and verification, placing patient in room, call code team if needed, page physician with critical lab values.
  • Answer multiline phone system and ensure accuracy of information conveyed, make appointments for patient procedures and enter in system.
  • Audit charges daily to assure accuracy and correct all errors.
  • Precept new employees to ensure that they comprehend policies and procedures, as well as workflow.
  • Manage inventory to secure appropriate supply levels for unit.
  • Manage front desk duties which include answering telephone, face to face customer contact and inquiries, call bell system, nurse and physician requests and procedures entered in system, daily nurses station duties, physician and nurse orders for patient care
  • Fulfilled logistical needs by procuring office supplies, medical equipment, and medical supplies within computer system.
  • Assign nursing staff to Responder 5 communication system.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage
  • Register patients in Epic/Maestro, verify patient information, Insurance information, answer patient call bells, and multi-line phones and relay request to appropriate individual.
  • Understand and able to use manual back up system as needed.
  • Prepare and upload paper document, and outside records into electronic medical record system.
  • Schedule patient surgeries, and other procedures for patients, prepare and maintain patient charts and records, medical orders and admission and discharge forms.
  • Print out daily reports and reconcile and audit Charges.
  • Adhere to all medical policies and procedures pertaining to patient confidentiality.
  • Strong medical terminology
  • Communicated with patients, ensuring that medical information was kept private.
    Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Health Unit Coordinator IV, 11/1989 - 01/2001
Durham County General Hospital Durham Regional Hospital City, STATE,
  • Data Entry all patient orders including lab, x rays, EKG, STAT orders, physician, and nurse request.
  • Answer 9-1-1- Emergency Ambulance radio with incoming patient being transported to emergency department and relaying to nurse and physician, any and all medical history being transmitted.
  • Paging all medical personnel to include physicians, nurses, EKG, lab, x ray, respiratory, and codes.
  • Reconcile charts with results and medical records of each patient daily.
  • Overhead paging for doctor and nurse calls.
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
  • Used coordination and planning skills to achieve results according to schedule.
  • Understand and able to use manual back up system as needed.
  • Precept new employees to ensure that they comprehend policies and procedures, as well as workflow.
  • Answer multiline phone system and ensure accuracy of information convey
  • Manage inventory to secure appropriate supply levels for unit.
Education
DIPLOMA: Business Education, Expected in 06/1981
-
NORTHERN HIGH SCHOOL - Durham NC,
GPA:

Very active in High School, worked after school teaching dance and worked part time in a clothing store all while maintaining a A-B average.

  • Member of DECA
  • Majored in High School Business Classes

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School Attended

  • NORTHERN HIGH SCHOOL

Job Titles Held:

  • Health Unit Coordinator Advanced
  • Health Unit Coordinator IV

Degrees

  • DIPLOMA

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