Health Unit Coordinator resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Enthusiastic, meticulous nursing student well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Acknowledged for excelling in academic and clinical units. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Committed to further education and career to bring value to healthcare team as Health Unit Coordinator (HUC).

Work History
05/2020 to Current Health Unit Coordinator Common Spirit | Lenox, IA,

Assists nurses by receiving new patients, collecting medical records, ordering supplies, coordinating patient referral appointments, preparing for admissions, transfers and discharges of patients. Enables nursing staff to focus more on medical needs of patients, which in turn results in higher quality of care in demanding and fast paced environment.

  • Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes.
  • Maintains and updates orders to patient chart and census; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information.
  • Participates in variety of unit and hospital educational programs to maintain current skill and competency levels.
  • Performs variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required.
  • Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations.
  • Uses pre-determined criteria for patient bed assignment; consults with Clinical Supervisor or designated unit staff as necessary to provide for efficient unit flow.
  • Receives, records and addresses incoming and outgoing communication via telephone and email.
  • Updates patient files with current information about vitals, behaviors and other data relevant to psychiatric treatment planning.
  • Assists staff members during emergency situations while maintaining professionalism and observational skills.
  • Conducts rounds every 15 minutes to check on patients.
  • Builds and maintains positive staff relationships to promote teamwork and better serve patients.
  • Maintains operational organization by ensuring equipment functionality, inventory levels and employee medical training.
  • Carries laboratory specimens, results and charts to appropriate departments.
  • Adheres to organization procedures and instructions to maintain safety.
  • Reports patient requests, concerns, and other observations to staff.
  • Adheres to policies and procedures to promote hospital mission and vision.
  • Contacts hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Implements Epic software for digitizing and organizing medical records.
  • Completes skilled administrative duties utilizing data entry skills in framework of medical database.
  • Coordinates patient scheduling and transportation for outpatient appointments.
  • Offers immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Performs miscellaneous job related duties as requested.
03/2018 to 08/2020 Administrative Assistant Ridout Lumber Company | Rogers, AR,
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Increased production by 50%, researched new ways to increase sales and improve production line
  • Executed record filing system to improve document organization and management
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coached new employees on administrative procedures, company policies and performance standards.
12/2016 to 09/2019 Server La Madeleine, Inc. | Mesquite, TX,
  • Provided high quality service to patrons in multiple establishments.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
04/2011 to 11/2016 Hairstylist Ratner | Gambrills, MD,
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Offered highly skilled and diverse salon services to daily customers, including cuts, color services and extensions.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Weighed lab samples and pigments to achieve proper color.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Completed safety training and certifications.
  • Increased annual revenue by 20% for 4 consecutive years through effective customer service and inventory management.
Expected in 09/2021 Bachelor of Science | Nursing Chamberlain College Of Nursing, Phoenix, AZ, GPA:
  • Member of National Student Nurses' Association
  • Member of Chamberlain College of Nursing Student Government Association
Expected in 08/2010 License | Cosmetology Brillare Hairdressing Academy - Scottsdale, Scottsdale, AZ GPA:
Expected in 2009 High School Diploma | Mesquite High School, Gilbert, AZ GPA:
  • First Aid/CPR Certified, BLS American Heart Association
  • Crisis Prevention and Intervention Certified
  • Arizona Department of Safety Fingerprint Clearance Card
  • Six Sigma Certified
  • HIPAA Certified
  • OSHA Certified
  • Medical Records Management
  • Spreadsheet Management
  • Process Optimization & Improvements
  • Document Conversion
  • Multi-line Phone Proficiency
  • Internal Communications
  • Sorting and Labeling
  • Faxing Paperwork
  • Collecting Vitals
  • Knowledge of Medical Terminology
  • Data Entry, Filing, and Archiving
  • Project Organization
  • Office Administration
  • Patient Scheduling
  • Critical Thinking
  • Administrative Support
  • OSHA Compliance
  • HIPAA Compliance
  • Occupancy Strategies
  • Activity Monitoring
  • Coordinating Patient Transportation
  • Patient Assistance
  • Infection Control Understanding
  • Resource Coordination
  • Documentation Skills
  • Microsoft Office
  • Patient Care
  • Multidisciplinary Team Collaboration
  • Patient Referral
  • Rehabilitation
  • Ordering Supplies
  • Behavioral Health

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Resume Overview

School Attended

  • Chamberlain College Of Nursing
  • Brillare Hairdressing Academy - Scottsdale
  • Mesquite High School

Job Titles Held:

  • Health Unit Coordinator
  • Administrative Assistant
  • Server
  • Hairstylist


  • Bachelor of Science
  • License
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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