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Health Unit Coordinator Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Creative enthusiastic professional with 10 years of experience seeking position in a chic salon offering continuous education with career development opportunities.

Work History
05/2020 to Current Health Unit Coordinator Common Spirit | Gold River, CA,
  • Assists nurses by receiving new patients, collecting medical records, ordering supplies, coordinating patient referral appointments, preparing for admissions, transfers and discharges of patients.
  • Enabled nursing staff to focus more on medical needs of patients, which in turn results in higher quality of care in demanding and fast paced environment.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
03/2018 to 08/2020 Administrative Assistant Installed Building Products | Columbus, OH,
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Increased production by 50%, researched new ways to increase sales and improve production line
  • Executed record filing system to improve document organization and management
  • Coached new employees on administrative procedures, company policies and performance standards.
12/2016 to 09/2019 Server The Birches At Newtown | Newton, PA,
  • Provided high quality service to patrons in multiple establishments.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
01/2018 to 12/2018 Hairstylist Hair Club For Men And Women | Dallas, TX,
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Determined appropriate hair treatments based on conditions and textures.
  • Permed, relaxed and bleached hair for customers daily.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
04/2011 to 11/2016 Hairstylist Hair Club For Men And Women | Fresno, CA,
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Offered highly skilled and diverse salon services to daily customers, including cuts, color services and extensions.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Weighed lab samples and pigments to achieve proper color.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Completed safety training and certifications.
  • Increased annual revenue by 20% for 4 consecutive years through effective customer service and inventory management.
05/2011 to 12/2011 Assistant Stylist Savante Salon | City, STATE,
  • Styled multiple people for daily for weddings and events including hair, makeup and nails.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
  • Answered phone calls and emails to schedule client appointments.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Expected in 12/2022 Bachelor of Science | Nursing Chamberlain College of Nursing, Phoenix, AZ, GPA:
  • Member of National Student Nurses' Association
  • Member of Chamberlain College of Nursing Student Government Association
Expected in 08/2010 License | Cosmetology Brillare Hairdressing Academy - Scottsdale, Scottsdale, AZ GPA:
Expected in 2009 High School Diploma | Mesquite High School, Gilbert, AZ GPA:
Licenses

Cosmetology License - 2010

Arizona State Board of Cosmetology

Educational Accomplishments

• Advanced Cutting Classes

• Alfaparf Color Theory

• Various Product Knowledge Classes

• Blow Dry Styling Class

• Corrective Color Class

• Formal Hair 101

• Goldwell Color Theory

• Make-Up Class with James Ryder

• Men’s Cutting Class

• Model for 2009 Photographic Awards

• Paul Mitchell Color Theory

• Professional Development I & II

• Relaxer and Styling Class

• Stylist for Toni & Guy Student Soiree Hair Show

• TIGI Advanced Colour Theory and Techniques

• Wonderful World of Block Color Two Day Seminar

• Redken Color Theory

• Redken Cutting Class

• Brazlilian Blow Out Certification

Skills
  • Arizona Licensed Cosmetologist
  • Customer consultation
  • Trend expert
  • Marketing familiarity
  • Hair maintenance expert
  • Outstanding Client Retention
  • Networking Expertise
  • Marketing Understanding
  • Advanced Communication Skills
  • Highly motivated self-starter
  • Detail-orientated
  • Sales expertise
Certifications
  • First Aid/CPR Certified, BLS American Heart Association
  • Crisis Prevention and Intervention Certified
  • Arizona Department of Safety Fingerprint Clearance Card
  • Six Sigma Certified
  • HIPAA Certified
  • OSHA Certified
Volunteer Experience

Dentistry from the Heart

Volunteer, 2010

Assisted practicing dentist in providing treatment to a large number of patients, including children, who attended the charity event for dental work. Sanitized instruments, put together take home bags for patients, educated the patients after treatment on healthy dental health practices.

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Resume Overview

School Attended
  • Chamberlain College of Nursing
  • Brillare Hairdressing Academy - Scottsdale
  • Mesquite High School
Job Titles Held:
  • Health Unit Coordinator
  • Administrative Assistant
  • Server
  • Hairstylist
  • Hairstylist
  • Assistant Stylist
Degrees
  • Bachelor of Science
  • License
  • High School Diploma

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