LiveCareer-Resume

health unit clerk resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Astute medical administrative professional trained in appointments, front desk management and record keeping. Utilizes excellent communication skills in answering customer inquiries and providing technical information. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hardworking and equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Organized, focused and dependable candidate successful at managing multiple priorities with a positive attitude. Able to adapt to changing environments and work processes to take on new challenges as needed. Willingness to accept added responsibilities to meet team goals.

Skills
  • Customer Service
  • Excellent Interpersonal Communication
  • Data management
  • Critical thinking
  • Self-motivated professional
  • Microsoft Office
  • Computer proficiency
  • First Aid/CPR
  • Training & Development
  • Multitasking abilities
  • Analytical skills
  • Adaptability
  • Teamwork
  • Focused
Work History
Health Unit Clerk, 10/2019 - Current
Ascension Health Williamsport, IN,
  • Completes administrative patient intakes with case histories, insurance information and mandated forms.
  • Answers telephone calls to offer office information, answer questions and direct calls to staff utilizing finesse and patience with each customer.
  • Schedules patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greets visitors and initiates triage processes for clients to streamline patient flow.
  • Coordinates referrals through insurance and other medical specialists and documented details in patient charts.
  • Receives and routes laboratory results to correct clinical staff members.
  • Organizes and maintains patient chart filing system to promote quick data finding for staff.
  • Manages office bookkeeping with insurance billing and patient payments.
  • Places new supply orders, manages inventory and restocked clerical spaces.
  • Registers and verifies patient records before triage with most up-to-date information.
  • Leads projects and analyzes data to identify opportunities for improvement.
  • Eliminates downtime and maximizes revenue by providing top project quality control.
  • Establishes and creates spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Develops and maintains courteous and effective working relationships.
  • Improves operations through consistent hard work and dedication.
  • Completes minor preventive maintenance and performs mechanical repairs on equipment.
  • Quickly learns new skills and applies them to daily tasks, improving efficiency and productivity.
  • Proves successful working within tight deadlines and fast-paced atmosphere.
Patient Transporter, 10/2018 - 10/2019
Alliance Community Hospital Alliance, OH,
  • Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Maintained confidentiality of patient data and condition at all times to safeguard health information.
  • Comforted patients and families by offering support and encouragement.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
Nurse Aide, 10/2014 - 10/2018
Commonwealth Assisted Living South Boston, VA,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided total hygiene care to patients each shift by assisting with skincare, bathing and toileting
Education
Healthcare Access Associate: CHAA(NAHAM) CERTIFIED, Expected in 01/2021
-
Cape Fear Community College - Wilmington, NC
GPA:
Status -
High School Diploma: , Expected in 05/2002
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Emsley A Laney High School - Wilmington, NC
GPA:
Status -

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Resume Overview

School Attended

  • Cape Fear Community College
  • Emsley A Laney High School

Job Titles Held:

  • Health Unit Clerk
  • Patient Transporter
  • Nurse Aide

Degrees

  • Healthcare Access Associate
  • High School Diploma

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