health unit clerk resume example with 12+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Efficient and reliable Certified Nursing Assistant with 10+ years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.

Proficient and caring Nursing team member adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

  • Compassionate caregiver
  • Patient-focused care
  • Efficient and reliable team player
  • Charting and clinical documentation
  • CPR/First Aid Certified
  • Patient assessments
  • Direct patient care
  • Inpatient care
  • Recording vital signs
  • Responding to emergencies
  • Patient privacy
  • Medical office administration
  • Detail-oriented
  • Quick problem solver
  • Calm and level-headed under duress
Charlottesville/Albemarle Technical Education Cent Charlottesville, VA, Expected in 07/2006 High School Diploma : Certified Nursing Assistant - GPA :
Piedmont Virginia Community College Charlottesville, VA Expected in : General Studies - GPA :
  • Certified Nursing Assistant (CNA)
  • Current BLS certification
Work History
Ascension Health - Health Unit Clerk
Barrington, IL, 03/2016 - 09/2019
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Accurately pulled patient records for upcoming appointments and procedures
  • Kept accurate log of all requests for medical information and records
  • Reviewed charts and flagged incomplete or inaccurate information
  • Communicated effectively with staff, patients and insurance companies by email and telephone
  • Maintained accuracy, completeness and security for medical records and health information
  • Interacted and communicated easily with department personnel and public
  • Received 50+ incoming calls and messages and addressed or triaged phone requests
Cleveland Nursing And Rehabilitation Center, Llc - Certified Nursing Assistant
Cleveland, MS, 04/2008 - 09/2019
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchair's and preparing assistive devices
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Delivered individualized patient care by recording vital signs, documenting observations and evaluating patient needs
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep R.N. informed of changes
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
  • Cared for average of 10 patients per 8 hour shift in Endoscopy in-patient/out-patient facility, delivering high-quality, efficient support to meet all needs
Adventist Health System - Patient Care Technician, ICU
Davenport, FL, 11/2006 - 04/2008
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Supported patient admissions, discharges and transfers to promote team efficiency
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
  • Organized and replenished unit supplies to maintain team readiness for expected demands
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention
  • Answered over 10 light or bell calls per shift to respond to patient requests and needs.
Additional Information


University of Virginia Health System

Endoscopy Department

Director: Catherine Bauer 1 (XXX) 465-5943

Manager: Jody Farmer 1 (XXX) 806-6437

Manager: Joseph Hulsebusch 1 (XXX) 806-5285

Physician : Dr. Vanessa Shami 1 (XXX) 989-4381

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Resume Overview

School Attended

  • Charlottesville/Albemarle Technical Education Cent
  • Piedmont Virginia Community College

Job Titles Held:

  • Health Unit Clerk
  • Certified Nursing Assistant
  • Patient Care Technician, ICU


  • High School Diploma

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